Quality Control Technician

99 Ranch Market; Buena Park (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401(k) with company match

Long-Term Service Award

Employee discount

Paid time off

Job summary

99 Ranch Market is seeking an Outbound Quality Control Clerk to support the Shipping Department in ensuring all outbound orders are picked correctly and meet quality standards. You will verify order accuracy, inspect for damage and temperature, and ensure proper labeling and packaging before shipment.

The role emphasizes attention to detail, accurate data entry, and collaboration with Pickers, Supervisors, and Inventory Control to resolve discrepancies and maintain inventory accuracy.

Qualifications

• Strong attention to detail and accuracy
• Basic computer skills and data entry
• Ability to count products and verify quantities
• Good written and verbal communication skills
• Strong organizational and problem-solving abilities
• Ability to work independently with minimal supervision
• Able to work as part of a team
• Prefer experience with warehouse or shipping quality control

Responsibilities

• Verify picked orders against tickets for product, quantity, pallet, and order accuracy.
• Perform quality inspections on outbound orders for damage and temperature.
• Confirm labeling and shipping labels are correct and legible.
• Rotate lots and verify FIFO/FEFO, production dates, and expiration dates.
• Document QC results and maintain quality records, including photos.
• Coordinate with other teams to resolve discrepancies before shipment.

Skills

Attention to detail

Basic computer skills

Counting accuracy

Written & verbal communication

Organization

Problem solving

Independent work

Teamwork

Tools

WMS

RF scanners

Job description

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.

Summary:

The purpose of this position is to support the Shipping Department by ensuring all outbound orders are picked accurately and meet outbound quality standards before shipment. The Outbound Quality Control Clerk is responsible for verifying product quality, quantities, lot rotation, labeling, and order accuracy while identifying and documenting discrepancies. This role helps reduce shipping errors, improve customer and store satisfaction, and maintain inventory accuracy.

Responsibilities:

• Verify picked orders against the picking ticket to ensure correct product, quantity, pallet build, and customer/store order accuracy.
• Perform quality inspections on outbound orders before shipment, including checks for damage and temperature.
• Ensure products meet customer specifications, company quality standards, and secure pallet configuration.
• Verify FIFO/FEFO rotation, lot numbers, production dates, and expiration dates.
• Confirm accuracy of labels, customer tags, pallet labels, and shipping labels.
• Report picking errors, inventory discrepancies, damaged products, short picks, over picks, or incorrect substitutions to the Shipping Supervisor immediately.
• Document QC inspection results and maintain accurate quality records, including photographs.
• Coordinate with Pickers, Team Leads, Shipping Supervisors, Inventory Control, and other internal teams to resolve discrepancies before orders are loaded. Place incorrect or damaged products on hold and verify corrective action is completed before shipment.
• Conduct random audits of completed orders to monitor picking accuracy and provide feedback.
• Assist with investigations of customer complaints related to shipping accuracy or product quality.
• Maintain a clean QC area while following all food safety, HACCP, GMP, and workplace safety procedures.
• Complete inspections efficiently to achieve high verification accuracy and minimize incorrect shipments.
• Communicate discrepancies promptly and professionally to ensure continuous improvement.
• Perform other quality assurance or related duties as assigned by the QC Supervisor, Warehouse Manager, or management.

Minimum Qualifications:

• Strong attention to detail and accuracy.
• Basic computer skills.
• Ability to accurately count products and verify quantities.
• Good written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Ability to work effectively as part of a team.

Preferred Qualifications:

• Previous warehouse or produce experience preferred.
• Previous Quality Control or Shipping experience preferred.
• Knowledge of produce grading and quality standards preferred.
• Understanding of FIFO/FEFO inventory practices preferred.
• Experience using Warehouse Management Systems (WMS) or RF scanners preferred.

Physical Requirements:

• Ability to stand and walk for up to 8 hours.
• Ability to lift up to 50 pounds.
• Ability to bend, twist, reach, kneel, and squat throughout the shift.

Working Conditions:

• Comfortable working in refrigerated warehouse environments when required.
• Ability to work in a fast-paced shipping environment.
• Employment Type: Full Time
• Schedule: Monday - Friday; 8-hour shift scheduled between 6:00 AM and 8:30 PM, based on business needs.
• Medical, Vision, Dental, and Life Insurance
• 401(k) Retirement Savings Plan with up to 4% Company Match
• Long-Term Service Award
• Employee Discount
• Paid Time Off

Compensation:

The pay range for this job is between $19 - 22 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

We are an E.E.O. employer.