Quality Control Supervisor - JBLM, WA

Serco; Seattle (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Serco Inc. at Joint Base Lewis-McChord, WA, seeks a quality inspection professional to support this critical mission and ensure defense systems meet required standards.

The role requires an active Secret clearance, a HS Diploma/GED with 5 years as a quality control inspector, and experience with electronics, wiring, and product assembly. Travel up to 75% is expected.

Qualifications

• HS Diploma/GED with 5 years of experience as a quality control inspector.
• Experience as a Quality Control Supervisor on military contracts is preferred.
• Experience with electronics, vehicle operation, electrical wiring and product assembly.
• Ability to read engineering drawings and interconnection diagrams.
• Excellent written and oral communication skills.

Responsibilities

• Perform quality inspections on components and assemblies to verify conformance to specifications.
• Support military contracts and collaborate with Serco teams and customers.
• Travel up to 75% to customer sites as required.

Skills

Active Secret clearance

Quality control inspection

Quality control supervisor

Reading engineering drawings

Communication skills

Travel up to 75%

Problem solving

Education

HS Diploma/GED with 5 years QC experience

Associate’s degree in engineering/technical discipline (preferred)

Tools

Gauges

Meters

Calipers

Job description

Position Description & Qualifications

Looking for a quality inspection opportunity at a fast paced, high impact team? Discover this great opportunity at our Joint Base Lewis-McCord, WA location. Bring your expertise to make an impact on our military defense and safety of our soldiers by discovering your new role supporting this critical mission.

Position Description & Qualifications

Looking for a quality inspection opportunity at a fast paced, high impact team? Discover this great opportunity at our Joint Base Lewis-McCord, WA location. Bring your expertise to make an impact on our military defense and safety of our soldiers by discovering your new role supporting this critical mission.

This position is contingent upon your ability to maintain your Secret clearance.

Serco supports the US Army as a prime contractor for their Next Generation Command and Control (NGC2) contract which supports integrating capabilities that enable the service to employ Command Posts (CP) across the operational spectrum. Our team develops, integrates, and maintains modern and mobile solutions for an integrated CP infrastructure. You will be part of a team that works closely with the customer and other Serco functional area teams to deliver quality systems and associated supporting documentation. The team has been recognized by the Army Customer and the industry for their outstanding contributions to the contract and program.

Role

To be successful in this role, you will have:

• An active Secret clearance.
• A HS Diploma/GED with 5 years of experience as a product quality control inspector
• 2 years of experience being a Quality Control Supervisor and supporting military contracts
• Experience and/or training in: electronics, vehicle operation, electrical wiring, and product assembly.
• The ability to read engineering drawings and interconnection diagrams
• Comfortable standing or walking for long periods of time
• Ability to use measuring devices like gauges, meters, and calipers.
• Demonstrate technical proficiency.
• Problem-solving skills
• Effective written and oral communication skills
• The ability to travel up to 75% of the time.

Additional Desired Experience And Skills

• Understanding of an ISO 9001:2015 QMS system
• Associate’s degree in engineering or technical discipline preferred
• Physical ability to lift heavy objects.
• Familiar with Lean Six Sigma or process improvement concepts

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail].