Quality Control Supervisor: ISO & Continuous Improvement

BESTOLIFE Corporation; Irving (TX); On-site; USD 74,000 - 90,000; Full time

Job summary

BESTOLIFE Corporation in Irving, TX is seeking a Quality Control Supervisor to lead in-process and finished product quality, ensuring compliance with quality procedures and ISO requirements.

Reporting to the Manager of R&D, the role focuses on audits, documentation, non-conforming product resolution, and continuous improvement, with 2+ years supervisory experience and a Bachelor’s degree.

Qualifications

• Bachelor’s degree in Science, Engineering, or a related field.
• Proven experience in quality management and continuous improvement practices.
• Auditor certification preferred.
• Minimum 2 years supervisory experience.
• Excellent problem-solving and communication skills.

Responsibilities

• Communicates company policies to personnel and enforces safety and environmental regulations.
• Implements and maintains ISO 9001:2015 QMS and ISO 14001/45001:2015 EMS.
• Develops standard work instructions and policies to meet quality objectives.
• Develops and executes audit plans, performs internal audits, follows up on corrective actions.
• Prepares for external/internal audits and serves as primary contact for cert bodies.
• Maintains quality documentation for incoming materials and finished goods.
• Ensures lab equipment performance and calibrations meet standards.
• Analyzes and resolves non-conforming products and customer complaints.
• Monitors key quality metrics and customer satisfaction.
• Ensures compliance with operational procedures and safety programs.
• Coordinates with Supply Chain and management on quality issues.
• Prepares reports and tracks compliance.
• Conducts ISO Awareness training for staff.
• Manages Return Material Authorization (RMA).
• Acts as point of contact during quarterly inventory.

Skills

Quality management

Continuous improvement

Auditing

Problem solving

Communication

Education

Bachelor's degree in Science/Engineering

Job description

BESTOLIFE Corporation in Irving, TX is seeking a Quality Control Supervisor to lead in-process and finished product quality, ensuring compliance with quality procedures and ISO requirements.

Reporting to the Manager of R&D, the role focuses on audits, documentation, non-conforming product resolution, and continuous improvement, with 2+ years supervisory experience and a Bachelor’s degree.