Quality Control Supervisor

Synergy Flavors, Inc; Wauconda (IL); On-site; USD 90,000 - 121,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Equal Opportunity Employer

Job summary

Synergy Flavors, Inc. in Illinois is hiring a QC Supervisor to lead laboratory QA for the facility, oversee the 2nd shift QC team, and manage lab operations across multiple shifts.

You will drive continuous improvement by leading investigations, training, and cross-functional collaboration with R&D, planning, safety and production. The role requires expertise in GMPs, HACCP, and food safety systems, as well as hands-on testing of raw materials to finished products.

Qualifications

• Bachelor of Science in Chemistry, Biology, Microbiology, Food Science/Technology or related field (and/or business degree).
• Experience with HACCP, FSP, ISO 22000, SQF, BRC or equivalent GFSI criteria.
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint).

Responsibilities

• Lead robust root cause analysis and investigations of deviations and customer complaints.
• Oversee 2nd shift QC team and lab operations across multiple shifts.
• Train, implement and maintain quality programs and Food Safety systems.
• Manage daily lab coverage and scheduling to meet internal/external demands.
• Lead SOP development, calibration, and validation with QC team and cross-functional partners.

Skills

Leadership

Communication

Problem solving

Education

BS in Science/Business

Tools

pH meters

Refractometer

Densitometer

Colorimeter

GC

Water activity meter

Turbidimeter

Job description

Company Overview

Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods. We believe great flavor starts with great people. That’s why we’re committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.

Your Role in Synergy's Success

The QC Supervisor will be responsible for supporting, supervising, and leading laboratory quality assurance for the facility. They will oversee the 2nd Shift QC team and lab operations for multiple shifts. This leadership role supports facility, lab quality functions and leads continuous improvement projects. This person will be additionally responsible for showcasing technical functionality of testing incoming raw materials, intermediate products, and finished product samples.

Primary Accountabilities:

• Lead and drive robust root cause analysis process methods and tools to solve both systematic and complex technical problems and deliver continuous improvement, performing internal and external investigations of deviations and customer complaints.
• Drive consistent, two-way communication between production, cross-functional, quality, and management teams.
• Partner cross-functionally to train, implement, maintain quality programs and Food Safety systems for the facility.
• Manage and facilitate internal shelf-life program and collaborate with R&D to conduct monthly evaluations and updates.
• Champion and lead key quality projects/initiatives to drive continuous improvement.
• Conduct hourly team (goal setting, mid-year and end of the year) calibration reviews and action plans to support development, and retention efforts.
• Partner cross functionally with the R&D, Planning, Safety, Production, and Warehouse teams to maximize results.
• Supervise team and the laboratory methodology, calibration and maintenance scheduling/tracking, and new method validation processes through proper lab GMPs.
• Supervise and train team members to achieve quality metrics in a manner consistent with our culture and values.
• Manage daily lab coverage to meet internal and external customer demands, including weekend scheduling and off-shift micro pick-ups.
• Lead, create, and conduct training of relevant SOPs with QC Team members and cross-functional partners
• Support the QA Manager with leading company Quality initiatives and Quality audits locally.
• Act as on-call Food Safety & Quality (PCQI) support cross functionally and internally.
• Supervise and ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
• Perform and determine food safety risk of raw materials and finished goods to maintain Quality & Food Safety compliance.
• Perform daily testing of all raw materials, intermediates, and finished products.
• Ensure that the products are tested in accordance with established SOP’s.
• Responsible for sampling incoming raw materials for analysis, including lifting 50lbs repeatedly.
• Conduct the daily review of production batch records and HACCP documents to ensure compliance with said programs and SOPs.
• Exhibit professional appearance and demeanor while maintaining a safe, neat, and clean environment.

undefined Requirements:

• Bachelor of Science in a related field such as Chemistry, Biology, Microbiology, or Food Science / Technology and/or Business Related degree
• Experience with HACCP, FSP, ISO 22000, SQF, BRC, or equivalent Global Food Safety Initiative (GFSI) criteria.
• Experience with QC related instruments such as pH meters, refractometer, densitometer, colorimeter, GC, water activity meter, and turbidimeter.
• Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, etc.)

Work Schedule: 7:30AM - 4PM Salary Range: $89,500 - $121,000

Preferred Qualifications:

• 5+ years of quality control laboratory experience applying skills in a comprehensive and hands-on manner.
• Previous flavor industry experience.
• Proven people leadership experience with the ability to motivate, mentor, and develop employees while driving team performance and accountability.

Our Commitment to our People We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams. We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets. Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment. Across our global organisation, we employ 1000 people in 8 countries – and we are growing. From production specialists to R&D experts, finance, quality, digital, marketing, sales and so much more, see what opportunities await you with Carbery and Synergy. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.