Quality Control Supervisor

Always Fresh; Town of Florida, Northern (NY, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Always Fresh in New York seeks a Quality Control Inspector Supervisor to lead the QC team, oversee inspections of incoming and finished goods, and ensure compliance with USDA grade standards and food safety regulations.

You will train inspectors, review quality reports, monitor trends, and implement corrective actions while coordinating with production, shipping, and sales to sustain product quality across the supply chain; occasional travel to remote locations may be required.

Qualifications

• High school diploma or equivalent required.
• 5+ years QA/QC experience in fresh produce or food manufacturing.
• 2+ years supervisory or management experience.
• Knowledge of USDA Grade Standards and inspection procedures.
• Proficient in Microsoft Office and electronic quality management systems.
• Excellent organizational, communication and problem-solving skills.
• Bilingual English and Spanish preferred but not required.

Responsibilities

• Supervise QC leads and inspectors.
• Ensure training on specs, USDA standards, customer requirements, and inspection procedures.
• Conduct calibration exercises to ensure consistency and accuracy.
• Oversee inspections of incoming and outgoing product, in-process packing, and finished goods.
• Provide training and coaching to inspectors and monitor performance.
• Verify compliance with customer specs and regulatory requirements.
• Review inspection reports and product disposition decisions.
• Monitor quality trends and implement corrective/preventive actions.
• Ensure FIFO/FEFO and shelf-life management.
• Authorize holds, rework, release, or rejection based on quality findings.
• Comply with GMPs, sanitation procedures, and food safety requirements.
• Travel to remote locations if needed.

Skills

Quality control leadership

Regulatory compliance

Data analysis

Communication

Problem solving

Time management

Bilingual (EN/ES) preferred

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic quality management systems

USDA grading standards knowledge

Job description

Job Title: Quality Control Inspector Supervisor

Department: Operations

Position Type: Full Time Employment

Report to: Quality Control Manager

Job Description

Job Purpose:

The Quality Control Supervisor is responsible for overseeing all quality control activities within our operations to ensure we consistently meet company standards, customer specifications, USDA Grade requirements, and food safety regulations. This position provides leadership to the Quality Control team, ensures standardized inspection practices, drives continuous improvement initiatives, and collaborates with Commodity Management, Production, Shipping & Receiving, and Sales to maintain the highest levels of product quality throughout our supply chain.

Duties & Responsibilities:

• Supervise, schedule, and coordinate the daily activities of Quality Control Leads and Quality Control Inspectors.
• Ensure inspectors are properly trained on company specifications, USDA grading standards, customer requirements, food safety programs, and inspection procedures.
• Conduct regular inspector calibration exercises to ensure consistency and accuracy across all inspections.
• Promote a culture of accountability, continuous improvement, teamwork, and food safety.
• Oversee quality inspections of incoming and outgoing product shipment, in-process packing operations and finished goods.
• Provide training and coaching to quality control inspectors and monitor inspector performance
• Verify compliance with customer specifications, USDA grading standards, company quality standards, and regulatory requirements.
• Review and approve quality inspection reports and product disposition decisions
• Monitor product quality trends and identify opportunities for corrective and preventive actions.
• Ensure proper product rotation (FIFO/FEFO) and shelf-life management.
• Authorize product holds, rework, release, or rejection based on quality findings.
• Comply with GMPs (Good Manufacturing Practices), sanitation procedures, and food safety requirements.
• Travel to other remote locations as needed by the QC Manager
• Perform other quality control duties as assigned.

Skills/Qualifications:

• High school diploma or equivalent required.
• Minium of 5 years of quality assurance or quality control experience in fresh produce or food manufacturing
• Minium of 2 years of supervisory or management experience
• Knowledge of USDA Grade Standards and Inspection Procedures
• Proficient in Microsoft Office and electronic quality management systems
• Excellent organizational, communication, problem-solving, and decision-making skills under pressure
• Strong leadership and time management skills
• Commitment to continuous improvement and operational excellence
• Ability to analyze data and identify quality trends
• Ability to lead, motivate and develop employees
• Bilingual English and Spanish language proficiency (reading, writing, and speaking) is preferred but not required.

Physical Demands and Working Conditions:

• Ability to stand and walk for extended periods throughout the warehouse
• Ability to lift 20-30lbs as needed
• Must be willing to work in a refrigerated warehouse environment of 33ºF – 40ºF
• Ability to work overtime, weekends and holidays

This job description is intended to outline the framework of the duties performed by employees in this job. It is not an exhaustive list of all the job’s responsibilities. All our jobs include a broad range of activities, duties, and responsibilities which may change, or new ones may be assigned at any time with or without notice.