Salary: $52,000 Annually + Yearly Performance Bonus
Employment Type: Full-Time | Exempt
Reports To: Quality Control Manager
Position Summary
We are seeking an experienced and detail-oriented Quality Control Supervisor to oversee daily quality control operations at our distribution center in Minooka, IL. This position is responsible for ensuring that all products, processes, and services meet company quality standards, customer expectations, and applicable food safety regulations.
The ideal candidate will have experience in quality control, food safety, warehouse operations, and team leadership, with a strong understanding of HACCP, GMP, and SQF principles.
Key Responsibilities
Quality Control Operations
- Oversee daily operations of the Quality Control Department across all shifts.
- Supervise, train, and support quality control associates to ensure productivity and compliance.
- Assign daily responsibilities, coordinate schedules, and manage employee performance.
- Ensure quality control programs, inspection procedures, and product release processes are properly implemented.
- Monitor incoming materials and warehouse products to ensure quality standards are maintained.
- Ensure compliance with applicable FDA, USDA, federal, state, and local regulations.
- Collaborate with warehouse supervisors and management to improve operational efficiency.
- Promote a positive, safety-focused, and team-oriented work environment.
Food Safety & Regulatory Compliance
- Enforce Good Manufacturing Practices (GMPs), sanitation standards, and company quality policies.
- Monitor and support the development and implementation of HACCP programs.
- Maintain compliance with SQF standards and other applicable food safety requirements.
- Conduct quality inspections and identify opportunities for continuous improvement.
- Ensure employees follow proper safety, sanitation, and food handling procedures.
- Maintain working knowledge of Safety Data Sheets (SDS/MSDS) and applicable safety protocols.
- Support food safety audits, corrective actions, and regulatory inspections.
Documentation & Customer Relations
- Prepare and maintain quality control documentation, inspection records, and compliance reports.
- Analyze quality trends, product discrepancies, failed processes, recalls, and corrective actions.
- Investigate customer complaints and product quality concerns.
- Develop and implement corrective actions to prevent recurring quality issues.
- Communicate quality performance and compliance findings to management.
- Maintain professional relationships with customers and internal departments.
- Perform additional duties as assigned by Quality Control Management.
Qualifications & Requirements
- Minimum of 2 years of experience in Quality Control, Production Supervision, or a related leadership role, preferably within food distribution, warehousing, or the wholesale industry.
- Working knowledge of HACCP, GMP, SQF, and food safety regulations.
- Experience supervising employees and managing daily departmental operations.
- Strong organizational, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with GOLD warehouse management systems preferred.
- Ability to manage multiple priorities in a fast-paced distribution environment.
- Strong attention to detail and commitment to quality assurance.
- Ability to work flexible shifts based on operational needs.
- Willingness to travel up to 25% as required.
Education & Certifications
- Some college-level coursework in Management, Food Science, Quality Assurance, or a related field preferred.
- Equivalent supervisory and industry experience will be considered.
- Knowledge of SQF, HACCP, and GMP principles required.
The following certifications are preferred or must be obtained within the first 3 months of employment:
- HACCP Certification
- Seafood HACCP
- Food Defense
- Preventive Controls Qualified Individual (PCQI)
- Basic Internal Auditing
Physical Requirements & Work Environment
- Ability to lift up to 25 pounds.
- Ability to sit and work at a computer for extended periods.
- Comfortable working in a distribution center with varying temperatures.
- Ability to work in warehouse, refrigerated, and other temperature-controlled environments as needed.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Compensation
Base Salary: $52,000 per year
Additional Compensation: Annual Bonus Opportunity
Disclaimer
This job description outlines the general nature and level of responsibilities associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Additional duties may be assigned based on business needs.