Quality Control Specialist, Intermediate

Buckland; Michigan; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Collaborative environment

Professional development & learning

Growth opportunities

Remote work option

Job summary

Buckland is seeking an Intermediate Quality Control Specialist to audit documentation for import entries and support data accuracy. The role emphasizes customer service, documentation review, and PGA reporting compliance.

The candidate should have 2+ years in US Customs brokerage, 1+ year in quality control, HTS knowledge, and MS Office proficiency. A passport and occasional travel to CAD/USA/MX may be required. Remote work is available for non-local applicants.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in US Customs brokerage.
• Minimum 1 year of experience in quality control.
• Basic knowledge of HTS classification.
• Intermediate MS Office knowledge.
• Strong verbal and written communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability to occasionally travel to other offices (CAD/USA/MX).

Responsibilities

• Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation.
• Review Certificates of Origin and other documentation to confirm eligibility to Free Trade programs.
• Analyze and update PGA records in entries and database with knowledge of PGA reporting requirements.
• Audit assigned files to ensure accuracy and instructions are followed.
• Work with operations department in maintaining of client database.
• Assist team leader in training of team members as assigned.
• Service clients and report issues to Team Leader/Supervisor.
• Ensure all shipments are entered in accordance with US regulations.
• Support as required in all Departmental Operations.
• Other responsibilities as assigned.

Skills

US Customs brokerage

Quality control

Verbal and written communication

HTS classification knowledge

Education

High school diploma or equivalent

Tools

MS Office

Job description

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Quality Control Specialist, Intermediate

What you’ll be doing

This position is responsible for coordinate and audit documentation on entries, as assigned. This position will be assisting and maintaining the quality and accuracy of import entries. Furthermore, the position handles requests for missing information and ensures that all data is accurate.

What we can offer you

• Competitive benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

• Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation.
• Review Certificates of Origin and other documentation to confirm eligibility to Free Trade programs.
• Analyze and update PGA records in entries and database with knowledge of PGA reporting requirements.
• Audit assigned files to ensure accuracy and instructions are followed.
• Work with operations department in maintaining of client database.
• Assist team leader in training of team members as assigned.
• Service clients and reporting of any issues to Team Leader/Supervisor.
• Ensures all shipments are entered in accordance with the US Federal Code of Regulations.
• Support as required in all Departmental Operations.
• Other responsibilities as assigned.

What we need from you

• High school diploma or equivalent.
• Minimum 2 years of experience in US Customs brokerage.
• Minimum 1 year of experience in quality control.
• Basic knowledge of HTS classification.
• Intermediate MS Office knowledge.
• Strong verbal and written communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at