Quality Control Specialist

TAIT; Cumberland Heights (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive medical, dental, vision

Health Savings Account with employer

401(k) with company match

Paid vacation and holidays

Wellness stipends

Job summary

TAIT is seeking a Quality Control Specialist to uphold high standards across manufacturing and inspection processes. The role emphasizes defect identification, data integrity in ERP systems, and collaboration with cross‑functional teams to drive product quality and efficiency.

The ideal candidate brings hands‑on inspection experience and a proactive approach to problem solving. Candidates should be prepared to interpret drawings, use inspection tools, and document results while maintaining a

Qualifications

• High school diploma or equivalent required.
• 2+ years experience as a Quality Inspector or in a similar role.
• Experience within a manufacturing shop environment preferred.
• Forklift certification a plus; training available.
• Strong knowledge of inspection tools and instruments.
• Familiarity with QHSE policies and procedures.
• Ability to interpret product drawings.
• Willingness to work overtime as production schedules demand.

Responsibilities

• Interpret blueprints and specifications for product quality.
• Use ERP software to track inbound materials and inspections.
• Perform quality inspections of receipts according to procedures.
• Track and update status of certified material in ERP system.
• Communicate findings with team to resolve discrepancies.
• Maintain documentation of certified material with tagging system.
• Meet department goals through accurate and efficient work.
• Ensure safety policies are followed and workspace remains organized.
• Capture labor hours accurately in Epicor.
• Contribute to continuous improvement initiatives.

Skills

Quality inspection

Communication

Problem‑solving

Interpret product drawings

Team collaboration

Attention to detail

Adaptability

Safety awareness

Education

High school diploma or equivalent

Tools

Epicor

Slack

Box

MS Office

Job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting‑edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.

At TAIT/Gallagher Staging, we create moments that move people. We are committed to building an inclusive culture where creativity shines and great ideas can come from anywhere. As a leader in the live events industry, we provide the foundation for premier experiences across the nation—from concerts and tours to red carpet events, award shows, corporate productions, and more.

Purpose

The Quality Control Specialist is responsible for ensuring that all products meet or exceed established quality standards and specifications. Through rigorous inspection and testing processes, they identify and address defects, deviations, or non‑compliance issues in the manufacturing and production process. The Quality Control Specialist collaborates with cross‑functional teams to implement corrective actions, maintains detailed inspection records, and provides valuable feedback to enhance overall product quality and operational efficiency. Their role is crucial in upholding high‑quality standards, contributing to customer satisfaction, and fostering a culture of continuous improvement within the organization.

Essential Responsibilities / Accountabilities

• Ability to interpret blueprints and specifications.
• Competently use ERP software for tracking inbound materials for inspection.
• Perform quality inspections of receipts based on project and/or company procedures.
• Track, trace, inspect, and update the status of certified material using ERP software.
• Communicate and collaborate with other Quality Control Specialists and team members to validate product discrepancies when materials do not meet drawing specifications.
• Maintain clear documentation of certified material using the internal tagging system.
• Perform tasks to company standards to efficiently and effectively meet department goals.
• Communicate effectively with other team members.
• Maintain flexibility as priorities change throughout the shift.
• Keep a clean, organized, and safe workspace, including tools and equipment.
• Accurately capture all labor hours in Epicor.
• Ensure TAIT’s five standards of care are incorporated into daily activities: Safety, Quality, Team, Schedule, and Cost.
• Take ownership of decisions, actions, performance, and behavior.
• Adhere to all company safety policies and procedures.
• Attend meetings, seminars, and training sessions as required.
• Perform assigned duties according to the policies and expectations prescribed by the company.

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities toperform the responsibilities and accountabilities outlined above.

Other duties may be assigned to meet business needs.

Minimum Qualifications

• 2+ years of experience as a Quality Inspector or similar role.
• 3+ years experience working within a manufacturing shop environment.
• High school diploma or equivalent required
• Must be at least 18 years of age
• Knowledge in inspection tools and instruments.
• Knowledge of QHSE policies and procedures.
• Ability to interpret product drawings.
• Forklift certification a plus, will train as needed.
• Ability to troubleshoot using basic problem-solving techniques.
• Comfortable working in a shop environment.
• Proficiency using MS Office a plus.
• Knowledge of Epicor, Slack, and/or Box a plus.
• Communication skills which include, but are not limited to, written and oral communication, active listening, nonverbal communication.
• Willingness to learn and ask questions.
• Ability to remain calm under pressure and handle changing priorities in a fast‑paced environment.
• Flexibility with work schedule, ability to work additional hours, beyond standard schedule, in any given week as needed. Overtime may be needed for this role to meet production schedules.

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:

• Must be able to stand for extended periods of time.
• Must be able to lift or move 50 lbs.
• Must be able to carry 50 lbs.
• Must be able to pull or push 50 lbs.

Work conditions of the role are:

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, safety toe shoes, and other PPE as required by the location.

The company is committed to providing reasonable accommodation for individuals with physical limitations or disabilities. If there are specific physical needs related to lifting, walking, or any other task, candidates are encouraged to discuss their requirements during the hiring process. The organization will make every effort to accommodate these needs to ensure equal opportunities for all employees.

TAIT Benefits

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)
• Paid vacation and 12 holidays

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.