Quality Control Manager — Metrics & Mentorship (St. Cloud)

Egreenservices; Saint Cloud (MN); On-site; USD 96,000 - 147,000; Full time

Benefits offered by this job

Healthcare benefits

Dental & Vision

Paid time off

Mentorship

Job summary

Salesforce in Saint Cloud, MN is seeking a Quality Control Manager to own outcomes and drive a bias-for-action in product quality.

This role requires 7+ years leading quality initiatives and 8+ years in similar roles, with full medical, dental, and vision benefits and mentorship from day one.

You will oversee end-to-end processes from specs to rollout, coordinate with the local team, and continually improve key quality metrics.

Qualifications

• 7+ years owning outcomes, not just completing tasks.
• 8+ years operating in a similar Quality Control Manager role.
• Curiosity and a drive to sharpen your craft.
• Fluency across Creativity and Problem Solving, with strong opinions on both.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Close the gap between the spec and shipped product through bias-to-action.
• Absorb context quickly and start contributing sooner.
• Hold St. Cloud vendors to the standard we promised our users.
• Find the mentorship-focused workaround when the official path is blocked.
• Track key metrics and report findings to your manager each week.
• Own the day-to-day rhythm of general work across our St. Cloud, MN operation.
• Carry general projects from napkin sketch to St. Cloud, MN rollout.
• Keep skills current through ongoing training and self-directed learning.

Skills

Curiosity

Creativity

Problem Solving

Analytical thinking

Owning outcomes

Job description

Salesforce in Saint Cloud, MN is seeking a Quality Control Manager to own outcomes and drive a bias-for-action in product quality.

This role requires 7+ years leading quality initiatives and 8+ years in similar roles, with full medical, dental, and vision benefits and mentorship from day one.

You will oversee end-to-end processes from specs to rollout, coordinate with the local team, and continually improve key quality metrics.