LAUNCH is one of the fastest growing aviation staffing and aircraft services firms in the country and as a result we are adding a Quality Control Manager, Repair Station (145) & Mobile Repair Teams (MRT).If you are career-minded, have a positive attitude and a strong desire for success, then we have a rewarding career opportunity for you!
The Quality Control (QC) Manager reports to the Chief Inspector with overall responsibility for the daily management of the QC department for Repair Station and Mobile Repair Teams (MRT). The Manager ensures work is performed in accordance with FAA regulations, Company policy and procedures, industry inspection standards with oversight of Required Inspection Items (RII) and Non-Destructive Testing (NDT), as well as performing duties as a Designated Inspector as required.
LAUNCH offers a competitive salary and benefits package. We offer a high energy, professional, flexible work culture with opportunities to showcase your talents while growing with LAUNCH.
ESSENTIAL DUTIES & RESPONSIBILITIES
Theprimary responsibility of this role is to lead the Inspection Team across daily Repair Station and Mobile Repair Team operations and ensure the highest levels of quality and compliance standards are achieved and maintained.
- Ensure inspections and work activities are performed in accordance with, and compliant per Company and customer policy and procedures, while enforcing strict adherence to FAA regulations and industry standards
- Identify new processes and procedures to increase the performance and effectiveness of the Quality Control Department
- Develop and perform Inspections related to Required Inspection Items (RII)
- Support training, monitoring, and control of all activities performed by Designated and Authorized Inspectors
- Oversee activities related to the Receiving Inspection program to ensure compliance with FAA regulations and Company policy and procedures, including Suspected Unapproved Parts (SUP’s)
- Develop and maintain Non-Destructive Testing (NDT) program, requirements, and standards
- Maintain scheduling requirements of Inspection personnel and associated skills requirements for multiple projects
- Support the assignment and selection of Inspectors to projects and Technical Implementation Plan (TIP) requirements
- Perform aircraft inspection tasks as trained and qualified by LAUNCH and LAUNCH Customers
- Mentor and train junior Inspectors, fostering a culture of safety and excellence
- Document inspection findings and generate detailed reports to communicate discrepancies and necessary corrective actions, including audit functions and supporting corrective action responses (CAR’s)
- Collaborate with other departments and maintenance teams to facilitate effective inspection processes and resolve technical challenges
- Assist Chief Inspector with interviewing and on-boarding inspectors for repair station and MRT projects
- Assist Chief Inspector with department budget and finances
- Self-starter with a team mentality and culture driven mindset
- Support an environment in which quality, safety, and compliance is everyone's concern
- Perform other duties as assigned by the Chief Inspector and Senior Vice President of Quality
KNOWLEDDGE, SKILLS & ABILITIES
- Self-starting, goal-oriented individual
- Strong frontline leadership skills
- In-depth knowledge of FAA regulation, aircraft systems and inspection methodologies
- Knowledgeable with NDT standards
- Understanding of Safety Management System (SMS) rules
- Daily planning and execution
- Multitasking and organizational skills
- Ability to build rapportwith both internalTeam Members, and clients
- Excellent interpersonal skills, both verbal and written
- Ability to travel up to 50% of the time
- Meticulous approach to work, with an eye for detail
- Ability to maintain high-quality work and meet strict deadlines
- Strong computer skills; proficiency in Microsoft® Word, Excel and PowerPoint
- Must be able to self-supervise and maintain the highest professional communication and appearance standards
- Ability to adhere to LAUNCH’s Mission and Values
MINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONS
- A&P licenses required
- Transport category aircraft modification, repair and maintenance experience in an MRO environment
- 10 years of Aviation Maintenance experience with at least five years in Quality Control
- Non-Destructive Testing qualifications, preferably with Level 1 or 2 authorization
- Proficient with computer software (Microsoft Office products)
- Must have a valid driver’s license
- Must have a valid passport with no travel restrictions
- Formal leadership training preferred
KEY RELATIONSHIPS
- LAUNCH Chief Inspector, Quality Manager and Senior Vice President of Quality, Safety & Training
- LAUNCH Teams regional managers and vice presidents, LAUNCH clients, LAUNCH supervisors, mechanics and inspectors
- LAUNCH Corporate Team Members
- FAA and foreign government regulatory agency inspectors
- LAUNCH 8LWR091D and Teams Customer auditors and inspectors
EXPECTATIONS
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short notice
- Able to maintain a professional appearance
- Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including LAUNCH 24/7 Safety Hotline
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold LAUNCH safety performance metric goals and understand how they relate to their duties and responsibilities
EQUIPMENT
- Computer and other office equipment
- Various Precision Measurement Equipment (PME)
- Operate Non-Destructive Testing (NDT) equipment
- Operate lift trucks, snorkel lift, boom lift and tractor after attending training
- Reflective safety vest and ear protection
WORK ENVIORNMENT
- Work outdoors on the aircraft ramp side and/or the hangar
- Travel to support MRO maintenance visits and Repair Station Work Away Projects
- Flexible work schedule to support the twenty-four (24) hour a day and seven (7) day a week operation