Quality Control Manager

Balfour Beatty plc; Hampton (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Insurance

Health Savings Account

401(k) with company match

Paid time off

Tuition Assistance

Employee Referral Bonus

Job summary

Balfour Beatty plc is looking for a Quality Control Manager (QCM) to manage and improve quality management systems in the Hampton, VA area. This role entails overseeing the implementation of SOPs, providing input on quality-related issues, and ensuring customer satisfaction. A B.S. in a relevant field plus 7+ years of experience is required. Benefits include medical, dental, vision insurance, a 401(k) plan, and tuition assistance. Join us in setting the highest standards in quality control and enjoy a rewarding career.

Qualifications

• 7+ years of experience in quality control or project management.
• Strong commitment to quality and customer satisfaction.
• Demonstrated solid presentation and verbal/written communication skills.

Responsibilities

• Oversee the application of Balfour Beatty's SOPs at project level.
• Manage and implement project-specific QC Plan.
• Provide input to project management on BQC activities.

Skills

Communication skills

Quality management

Continuous improvement

Project management

Education

B.S. in Construction Management, Engineering, Business, or related field

Tools

Microsoft Office

P6 scheduling software

Job description

Summary

Balfour Beatty is seeking a Quality Control Manager "QCM" to join our team to support projects in the Hampton, VA - Newport News, VA area. The QCM supports the Director of Quality Control in managing, developing, applying, and continuously improving Balfour Beatty’s quality management systems to ensure the highest levels of product quality, strict compliance with SOPs, and customer satisfaction.

Responsibilities

• Oversee and support the application of Balfour Beatty’s SOPs at the project level.
• Manage and implement the project-specific QC Plan.
• Provide input and advice to the project management team, the Director of Quality Control and subcontractors on implementation and execution of BQC activities at the project level.
• Advise project management on issues and trends that may impact effectiveness of BQC and customer satisfaction.
• Support continuous improvement program at the project, measuring performance, addressing deficiencies, and preventing recurrence of problems.
• Maintain feedback mechanisms to communicate all quality-related information throughout the project.
• Review and approve project-specific sub‑contractor quality assurance plans.
• Participate in project reviews to assess application of SOPs, subcontractor processes, and identify improvement opportunities.
• Analyze issues, determine root cause, develop and implement corrective and preventive actions and assess performance against goals.
• Support project management in adhering to project budget goals.
• Manage close‑out processes to confirm all quality-related issues resolved and provide feedback on lessons learned.
• Build effective relationships with customers, design team, subcontractors, suppliers, and user groups, meeting or exceeding customer expectations.
• Actively participate in industry, client, and community relations to enhance company image.
• Promote the company Creed, communicate vision and purpose through Service, Talent, and Choices.
• Serve as a role model and promote professional behavior.
• Participate in and support operations training programs and commit to the development of project staff and self.
• Perform other related duties as needed.

Working Conditions

• The majority of work is completed on job sites in an office trailer or existing structure; employees must wear appropriate PPE as required by safety policies and weather conditions.
• The project team may need to move to other projected work geographic locations as necessary.

Education, Experience, and Knowledge

• B.S. in Construction Management, Engineering, Business, or a related field preferred; 7+ years of experience (may vary by project size, scope, complexity).
• Demonstrates solid presentation and verbal/written communication skills.
• Exhibits commitment to quality by evaluating project-related processes and making necessary changes, using customer input for improvements, and meeting or exceeding customer expectations.
• Proficient using a PC and company communication tools (email, internet, Microsoft Office, Outlook).
• Ability to utilize P6 scheduling software is a plus.

Culture, Leadership and Employee Development

• Promotes the company Creed and communicates vision and purpose.
• Serves as a role model and promotes professional behavior.
• Participates in and supports operations training programs; commits to staff and self development.
• Performs other related duties as needed.

Benefits

• Medical, Dental, Vision and Life Insurance
• Health Savings Account
• 401(k) with company match
• Paid time off
• Tuition Assistance
• Employee Referral Bonus
• And more!

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.