Quality Control Manager

MERSINO DEWATERING INCORPORATED; Auburn Hills (MI); On-site; USD 78,000 - 105,000; Full time

Job summary

Mersino Dewatering Incorporated seeks a Quality Control Manager to develop and manage QC processes ensuring the quality of parts, materials, and finished goods. You will investigate customer quality issues, supervise inspections, and drive continuous improvement across the production cycle.

The role requires 2–3 years of QC and supervisory experience in manufacturing, strong MS Office skills, and excellent communication.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 2-3 years supervisory/management experience.
• 2-3 years experience in quality control in a manufacturing environment or related field.
• Proficient in MS Office including Word and Excel.
• Strong planning and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Investigate and resolve customer issues and complaints relating to quality.
• Supervise quality inspection and testing activities to ensure accuracy and high productivity.
• Generate spreadsheets for data collection and analysis.
• Review statistical data and product specifications to establish quality standards.
• Formulate, document, and maintain quality control standards and ongoing quality objectives.
• Partner with the General Manager to coordinate objectives which maximize product quality and reliability while minimizing costs.
• Create, document, and implement inspection criteria and procedures.
• Apply total quality management tools and approaches to analytical and reporting processes.
• Maintain an active role on internal continuous improvement teams.
• Interact with engineering and purchasing departments regarding vendor quality issues.
• Adhere to applicable company and regulatory EH&S standards.
• Ensure that The Mersino Way is a guiding document in daily activities.

Skills

Workflow analysis

Supervisory experience

Quality control

Planning and organization

MS Office (Word and Excel)

Communication skills

Education

Bachelor’s degree or equivalent experience in related field

Tools

MS Office

Job description

Job Summary:The primary responsibility of the Quality Control Manager is to develop, implement, and manage quality control process and systems to ensure the quality of parts, supplies, materials, and finished goods. The Quality Control Manager should also serve as a working team member and individual contributor to the overall team’s success.Typical Duties and Responsibilities:Investigate and resolve customer issues and complaints relating to qualitySupervise quality inspection and testing activities to ensure accuracy, high productivity and high technical integrity of product throughout the production cycleGenerate spreadsheets for data collection and analysisReview statistical data and product specifications to establish quality standardsFormulate, document, and maintain quality control standards and on-going quality objectivesPartner with the General Manger to coordinate objectives which maximize product quality/reliability and minimize costsCreate, document, and implement inspection criteria and proceduresApply total quality management tools and approaches to analytical and reporting processesMaintain an active role on internal continuous improvement teamsInteract with engineering and purchasing departments as necessary regarding vendor quality issuesAdhere to applicable company and regulatory agency environmental, health and safety standardsEnsure that The Mersino Way is a guiding document in all daily activitiesQualifications:Bachelor’s Degree in a related field or equivalent experienceSkills in workflow analysis and management2-3 years supervisory or management experience2-3 years experience in quality control in a manufacturing environment or related fieldPlanning and organizational skills in handling multiple projectsProficient in MS Office including Word and ExcelExcellent written and verbal communication skillsSpecific Expectations:Ensure a high level of internal and external customer serviceAbility to work effectively with othersAbility to multi-task in a changing environmentAbility to work a flexible schedule to meet job requirementsAbility to work under pressure to meet deadlinesStrong time management and organizational skillsRequires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkwardDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.