Quality Control Lead – Linguist Programs (Remote, Poland)

Atlas Advisors; Town of Poland (NY); On-site; USD 31,587 - 47,381; Full time

Benefits offered by this job

Medical benefits

Training & development

Paid time off

Job summary

Atlas Advisors is seeking a Quality Control Manager for Linguist Programs to oversee QA/QC, maintain the Quality Management System, and ensure compliance with contract requirements and quality standards.

The role involves audits, corrective actions, and reporting while coordinating with project leadership and customer representatives to drive continuous improvement and high service quality.

Qualifications

• Minimum five (5) years of experience in quality assurance, quality control, or quality management roles supporting government, defense, international, or large-scale service contracts.
• Experience developing, implementing, and managing Quality Management Systems.
• Experience supporting ISO 9001-compliant quality programs.
• Experience conducting audits, inspections, and corrective action management.
• Experience developing quality metrics, performance indicators, and reporting processes.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills in English.
• Ability to travel throughout Poland and other customer-designated locations as required.

Responsibilities

• Develop, implement, and maintain the project Quality Management System (QMS).
• Ensure compliance with contract requirements, quality standards, policies, and procedures.
• Develop and maintain the Quality Management Plan (QMP) and supporting quality documentation.
• Monitor contract performance through established quality metrics and KPIs.
• Prepare and submit required quality reports and performance documentation.
• Conduct internal audits, inspections, and quality reviews.
• Monitor corrective and preventive action programs and verify implementation and effectiveness.
• Investigate nonconformances, identify root causes, and recommend corrective actions.
• Track customer feedback and satisfaction metrics and identify opportunities for improvement.
• Coordinate quality-related activities with project management, operational personnel, and customer representatives.
• Maintain records and documentation supporting contract compliance and audit readiness.
• Support customer audits, inspections, assessments, and performance reviews.
• Monitor subcontractor quality performance and compliance when applicable.
• Provide quality-related guidance and training to project personnel.
• Support continuous improvement initiatives to enhance service delivery and operational performance.

Skills

Quality management

Audits

ISO 9001

Quality metrics

MS Office

English proficiency

Education

Bachelor's degree in Quality Management or related field

Tools

Quality management software

Job description

Atlas Advisors is seeking a Quality Control Manager for Linguist Programs to oversee QA/QC, maintain the Quality Management System, and ensure compliance with contract requirements and quality standards.

The role involves audits, corrective actions, and reporting while coordinating with project leadership and customer representatives to drive continuous improvement and high service quality.