Quality Control Lead: Inspect, Lead & Improve Operations

Bob's Discount Furniture; Aberdeen (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Bob's Discount Furniture is seeking a Quality Control Lead to monitor inspection processes and support special projects. You will lead QC/Repair staff, oversee the Shipping Dock inspections (including White Glove), and drive continuous improvement through monitoring issues and product quality feedback.

The role requires strong leadership, organizational skills, and proficiency with SAP, Red Prairie, Excel and Word.

Qualifications

• Experience in a distribution center or warehouse environment.
• Strong leadership and communication skills.
• Ability to multitask and manage competing priorities.
• Proficiency with Word, Excel, SAP and Red Prairie.
• Attention to detail and ability to recognize productivity trends.

Responsibilities

• Monitor the inspection process and assist in special projects.
• Oversee daily Special Inspection on the Shipping Dock, including White Glove Inspections.
• Supervise Quality Control/Repair Technicians and Support Staff at the Repair Shop.
• Assist and/or execute RTV projects and monitor new product quality.
• Research and assess potential Quality Control issues.
• Lead and participate in department meetings as needed.
• Ensure direct reports work effectively and efficiently; provide workload ideas to management.
• Train and evaluate Quality Control/Repair personnel and maintain department supplies.

Skills

Distribution center operations

Warehouse operations

Leadership

Multi-tasking

Data interpretation

Tools

Word

Excel

SAP

Red Prairie

Job description

Bob's Discount Furniture is seeking a Quality Control Lead to monitor inspection processes and support special projects. You will lead QC/Repair staff, oversee the Shipping Dock inspections (including White Glove), and drive continuous improvement through monitoring issues and product quality feedback.

The role requires strong leadership, organizational skills, and proficiency with SAP, Red Prairie, Excel and Word.