Quality Control Lead

RJW Logistics; Joliet (IL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Health savings account

Flexible spending account

Paid time off

Sick Days

Disability Insurance

Long-term Disability Insurance

Critical Illness Insurance

Disability Insurance

Employee Ownership Program

Job summary

RJW Logistics is seeking a Quality and Compliance Lead to oversee the quality department, develop and maintain testing systems, and drive compliance across processes. The role emphasizes team development, training, and consistency in quality objectives to reduce inbound defects for RJW’s warehouse operations.

You will lead hourly inspectors, ensure adequate resources, and provide candid feedback to improve performance while collaborating with leadership to achieve departmental goals.

Qualifications

• Leads quality team with a focus on compliance and training.
• Monitors and improves quality processes and defect prevention.
• Communicates findings and actions to stakeholders.

Responsibilities

• Train new Quality Inspectors and monitor performance.
• Ensure resources and tools are available for quality tasks.
• Lead adherence to retailers' standards and quality protocols.
• Drive process improvements and cross-training within the department.
• Mentor staff and support annual performance reviews.

Skills

Leadership

Training &Dev

Quality inspections

Inventory control

English proficiency

Education

High School Diploma or GED

Tools

RJW WMS

Microsoft Office

Job description

We offer a competitive benefits package that includes health, dental, and vision insurance, life and disability, paid holidays, time off, retirement savings plan participation, and additional employee programs.

Job Description

Shift:A-Sunday-Wednesday-5:00am-3:30pm orC2-Mon-Tue-Thur-Fri-5:00am-3:30pm

Exciting NEW Pay Incentives at RJW!

• Attendance Incentive - Up to $2400 bonus for good attendance. (Refer to Policy for Rules and Details)
• Referral Bonus - Up to $500 per referral (Refer to Policy for Rules and Details)
• Hiring Bonus - Up to $1000 (Refer to Policy for Rules and Details)
• Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
• Certified/qualified Forklift/Walkie Rider/Cherry Picker drivers will receive an additional $0.50 p.hr
• Certified/qualified Reach Truck drivers will receive an additional $1.00 p.hr

RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Job Purpose:

The Quality and Compliance Lead will oversee activity of the quality department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes. The intent of the role is to identify gaps in compliance to our standards in an effort to promote maximum warehouse efficiencies and an elimination of inbound defects from our customers. This role is critical in team development, training and ensuring consistency amongst all. They will be an integral part of the company's overall quality objectives.

Essential Duties and Responsibilities:

• Responsible for training and development of new Quality Inspectors
• Responsible for consistency of QI of hourly Quality Inspector performance
• Ensures hourly employees have the resources needed to perform job functions
• Provides candid feedback on day to day Quality Inspector performance as well as providing input on yearly evaulations
• Performs Inbound Customer Inspections to validate quality of case, pallet and load inbound to RJWResponsible for strategy and execution of departmental cross-training
• Owns responsibility of driving awareness/education/adherence to Retailer's standards
• Drive and implement improved processes and conduct special projects as guided by direct leadershipDisplays ability to lead and develop a team showing all respect and displays an ability to motivate and accomplish goals.

Additional Responsibilities:

This is an hourly introduction to leadership role and will have direct reports

Qualifications:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to communicate, read, write, and speak English
• Ability to display proficiency in both oral and written routine reports and correspondence.
• Ensures compliance to inventory processes and procedures, and contractual obligations.
• Ability to physically count and validate inventoryUtilize computer terminal/scan gun accurately to document defects identified

Education and/or Experience Required:

• High School Diploma or GED (General Education Diploma) equivalency.
• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
• Further ability to apply and put that knowledge into action as inspections are performed.Ability to read and write emails.
• Ability to physically count articles or products on shelves, racks and pallets.Forklift certification a plus.

Computer Skills:

• Proficient with Microsoft Office Suite or related software.
• Preferred: Knowledge and proficiency with RJW WMS

Physical Demands:

• While performing duties of this job, the employee is regularly required to talk or hear
• The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and armsMust be able to lift 50 lbs.

Employer Rights:

This job description is intended to provide general information about the Quality & Compliance Leadposition. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Quality & Compliance Lead, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.

Employment-At-Will:

It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associate's, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.

• 401(k) matching
• Flexible spending account
• Health savings account
• Paid time off
• Sick Days
• Long-term Disability Insurance
• Short-term Disability Insurance
• Critical Illness Insurance
• Disability Insurance

RJW Logistics Group

Equal Opportunity Employer
RJW Logistics Group is an Equal Opportunity Employer and complies with all applicable state and federal employment laws, including pay transparency requirements in Illinois. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.

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