Quality Control Laboratory Technician

Dow; Marietta (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive base pay

Bonus opportunity

Employee stock purchase program

Paid time off

Job summary

Dow is seeking a Quality Control Laboratory Technician in Marietta, GA. The role involves testing chemical products, following SOPs, and performing analyses (titration, GC, LC, NIR, FTIR) with multi-tasking on a rotating shift, including overtime and weekends.

You will maintain quality records in LIMS and ECC, coordinate with SAP for specifications, and participate in safety and process improvement initiatives at the Marietta Systems House.

Qualifications

• Associates degree or higher in a related field is required or a combination of high school diploma with 3+ years qualitative lab experience.
• Willingness to work different shifts to cover overtime and weekends is required.
• Experience with lab equipment and method development including titration, UV-Vis, FTIR, GC, HPLC is preferred.

Responsibilities

• Test chemical products safely according to SOPs.
• Update and improve SOPs as needed.
• Perform titration, GC, LC, NIR, FTIR and related analyses; troubleshoot equipment.
• Maintain quality records in LIMS and ECC and manage data accurately.
• Interface with SAP to manage product specs and inspection plans.
• Be part of cross-functional plant teams and adapt to rotating shifts and overtime.

Skills

Analytical testing

Equipment handling

Data management

SOP development

Team collaboration

Communication & organization

Education

Associates degree or higher

High school diploma + 3+ years lab experience

Bachelor's degree in chemistry or related field

Tools

SAP

LIMS

ECC

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role - What you will do in this role

Dow has an exciting opportunity for a Quality Control Laboratory Technician located in Marietta, GA. This opportunity is in the Marietta Systems House, one of 13 operations units in the Global Systems House business. This plant exists to produce polyol and isocyanate blends and pre-polymers for our customer base in North America. The plant is semi-automated and requires the ability to interact with a process control system and manage multiple tasks simultaneously. The successful candidate in this position would be an active participant in the day-to-day operations. *The plant reserves the right to change shift assignment based on business needs

Responsibilities - Duties, projects, tasks, and activities you would be responsible for in this role

• Test chemical products safely and accurately according to the laboratory procedures.
• Learn, follow and update/improve Standard Operating Procedures (SOP).
• Titration, GC analysis, LC analysis, NIR, FTIR, and performance testing and basic equipment troubleshooting.
• Strong math skills to assist with adjust and rework calculations
• Participate on various plant teams (Safety, People Success, etc.)
• Multi-task and work as part of a team to complete daily activities.
• The plant operates three shifts; from 5:30 am to 2:00 pm (first shift), 1:30 pm to 10:00 pm (2nd shift) and 9:30pm-6:00am ( 3rd shift).
• This position is for a rotating two week schedule alternating between 1st and 2nd shifts.
• Monday through Friday.
• *The plant reserves the right to change shift assignment based on business needs
• Be willing to cover overtime as needed and occasionally weekends.
• Overtime may include working temporarily a work shift that lasts 12 - 14 hours with variable start times.
• Interfacing with SAP by downloading product specifications, assigning/associating family inspection plans and inspection profiles to NASH products.
• Maintain the quality analytical records in LIMS and ECC.
• This includes maintaining the database production and quality control parameters, logging the data, filing and disposing of the production records in accordance with Dow policies.
• Also required is editing the WebEDMS directory to include the Production Records (ODMS requirement).
• Investigate incoming raw material CoA conflicts and resolve by QM or GPDIS updates.
• In addition to being capable of performing standard laboratory testing, the candidate will be responsible for maintaining global and local databases.

Qualifications - Required education, experience and abilities that are needed for this role (must haves)

• Must have one or more of the following:
• Associates degree or higher in related field.
• High School diploma or GED equivalent AND 3 or more years of qualitative lab experience.
• Must be able and willing to work different shifts to cover over-time needs.
• Must be able and willing to work over-time on the weekends and holidays.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.
• No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications - An expanded list of qualifications that are "nice to have", but not essential

• Bachelor's degree in chemistry or related field.
• 5 or more years of working experience with laboratory equipment, calibration, and method development for auto-titrators, UV-Vis spectroscopy, FTIR, GC and HPLC.

Physical Requirements Able to meet the following physical demands of the job, with or without reasonable accommodation.

• Lift, push, and pull.
• Frequent bending, reaching, and lifting.
• Stand and walk for extended periods of time.
• Work in tight and closed in spaces.
• Wear all required personal protective equipment, including but not limited to respirator.

Skills - Specific abilities and expertise required to perform tasks effectively in this role

• Analytical Testing Expertise: Skilled in performing chemical analyses using titration, GC, LC, NIR, FTIR, and performance testing to ensure product quality and compliance. Capable of basic maintenance and troubleshooting of equipment.
• Equipment Handling & Method Development: Hands-on experience with laboratory equipment, including calibration and method development for auto-titrators, UV-Vis, FTIR, GC, and HPLC. Capable of basic maintenance and troubleshooting of equipment.
• Data Management & Systems Proficiency: Proficient in using SAP, LIMS, and ECC or similar databases to manage product specifications, inspection plans, and quality records with accuracy and attention to detail. Working knowledge of ISO 9001 and Statistical Process Control Techniques.
• SOP Development & Continuous Improvement: Experienced in following, updating, and improving Standard Operating Procedures to reflect best practices and support operational excellence.
• Team Collaboration & Shift Flexibility: Effective team player who effectively interacts with multiple functions and diverse individuals to achieve goals. Adapts to rotating shifts, including overtime and weekend coverage, contributing reliably to 24/7 plant operations.
• Interpersonal, Facilitative, and Organizational skills: Effectively interacts with multiple functions and diverse individuals through strong written and verbal communication skills. Strong multi-tasking, problem solving and time management skills to manage multiple competing priorities. Able to work independently with minimal supervision within an empowered team environment.

Additional notes This position does not offer relocation assistance.

Benefits – What Dow offers you

We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
• Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
• Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com. As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8. Dow is a company of more than 36,500 global innovators, believers and solutions providers. We are a diverse community marked by respect, integrity, and a desire to make the world a better place. A career at Dow is an invitation to explore, create, and make valuable contributions to human progress.