Quality Control Laboratory Manager

americanredcross; Richmond (VA); On-site; USD 78,000 - 106,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts & Flexible SP

PTO: Starting at 15 days a year

Job summary

The American Red Cross is seeking a Quality Control Laboratory Manager in Manufacturing to direct daily operations in the QC Lab, managing staff, volunteers and budgets to ensure compliant testing of pathogen-reduced platelet products for release to area hospitals. Responsibilities include overseeing workflows, regulatory compliance (CLIA/OSHA), and coordinating testing methods with SOPs.

A Bachelor’s in an applied science and 5 years lab experience are required, plus 3 years of leadership

Qualifications

• Bachelor's degree in an applied science required.
• 5 years of related laboratory experience.
• 3 years of supervisory or management experience required or equivalent.
• Good communication skills and ability to interact with diverse customers.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Must meet state and CLIA requirements.
• Knowledge of blood products and lab equipment preferred.

Responsibilities

• Manage laboratory staff and volunteers including hiring, training, evaluating, and disciplining to ensure a qualified team.
• Serve as a resource for supervisors for complex technical issues.
• Ensure compliance with regulatory policies (state, federal, OSHA, CFR) and SOPs.
• Oversee workflow, testing procedures, and inventory to meet demand and timelines.
• Lead investigations into department issues and document outcomes.
• Maintain accuracy of computer and physical inventories of blood components.

Skills

Communication skills

Computer skills

Microsoft Excel

Education

Bachelor's degree in an applied science

Job description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

What you need to know

As a Q uality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You'd be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.

Key Responsibilities:

• Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
• Serve as a resource for supervisors for complex technical issues.
• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
• Ensure compliance with state and federal regulations, regional policies, and procedures; coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system. May act as a trainer for department‑specific curricula.
• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
• Lead suspect product department investigations. Perform supervisory review of documents.
• May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.
• The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

What you need to succeed:

• Bachelor's degree in an applied science required
• 5 years of related experience with laboratory experience
• 3 years of supervisory or management experience required or equivalent combination of education and experience
• Good communication skills and the ability to interact with diverse customers is required
• Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point) of products is required
• Must meet state and CLIA requirements
• Knowledge of blood products and supplies and the a bility to use a wide variety of lab/medical equipment preferred

What will give you the competitive edge:

• MT (ASCP) certifications or equivalent is a plus

Standard Schedule:

MONDAY - FRIDAY 8:00AM - 4:30PM. Flexibility to work and engage with employees across all shifts in a 24/7 operation is required.

Pay Information:

$92,000 + depending on relevant experience.

*****MUST BE ABLE TO TRAIN ON FIRST SHIFT FOR APPROXINATELY 6-8 WEEKS*****

Benefits for you:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure