Quality Control Laboratory Manager

American Red Cross; Richmond (VA); On-site; USD 85,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts & Flexible SP

PTO: 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Service Awards

Job summary

The American Red Cross is seeking a Quality Control Laboratory Manager in Manufacturing to lead the QC Lab operations, manage staff and volunteers, and ensure compliance with CFR, CLIA, OSHA, and ARC policies. You will oversee testing of pathogen-reduced platelets, coordinate training, scheduling, budgeting, and act as the department expert on lab systems.

Requires a Bachelor's in an applied science and 5 years lab experience with 3 years of supervision; $92,000+ annually with standard Mon-Fri

Qualifications

• Bachelor's degree in an applied science required.
• 5 years of related laboratory experience.
• 3 years of supervisory or management experience.
• Good communication skills and ability to interact with diverse customers.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Must meet state and CLIA requirements.
• Knowledge of blood products and laboratory equipment preferred.
• MT (ASCP) certifications or equivalent is a plus.

Responsibilities

• Manage laboratory staff and volunteers including hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
• Serve as a resource for supervisors for complex technical issues.
• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.
• May act as a trainer for department-specific curricula.
• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner.
• Lead suspect product department investigations and perform supervisory review of documents.
• May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.

Skills

Communication skills

Leadership

Team coordination

Education

Bachelor's degree in an applied science

Tools

Microsoft Office

Job description

Job Description

Join us-Where your Career is a Force for Good!

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Why choose us?

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

What you need to know

As a Quality Control Laboratory Manager in Manufacturing, you will be responsible for the management and control of all daily operations in the QC Lab. You will manage staff that manufactures, processes and performs testing on pathogen reduced platelet blood products for release to area hospitals for patient use. In this role, you will be responsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You'd be expected to ensure compliance with federal, state, Red Cross directives and regional policy, procedures, and regulations.

Key Responsibilities

• Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
• Serve as a resource for supervisors for complex technical issues.
• Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
• Ensure compliance with state and federal regulations, regional policies and procedures; coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
• Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system. May act as a trainer for department-specific curricula.
• Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
• Lead suspect product department investigations. Perform supervisory review of documents.
• May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
• Serve as a departmental expert on the applicable computer systems; responsible for the accuracy of computer and physical blood component inventories.

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

What you need to succeed

• Bachelor's degree in an applied science required
• 5 years of related experience with laboratory experience
• 3 years of supervisory or management experience required or equivalent combination of education and experience
• Good communication skills and the ability to interact with diverse customers is required
• Good computer skills and the ability to use the Microsoft suite (Outlook, Excel, Word, Power point) of products is required
• Must meet state and CLIA requirements
• Knowledge of blood products and supplies and the ability to use a wide variety of lab/medical equipment preferred

What will give you the competitive edge

• MT (ASCP) certifications or equivalent is a plus

Standard Schedule: MONDAY - FRIDAY 8:00AM - 4:30PM. Flexibility to work and engage with employees across all shifts in a 24/7 operation is required.

Pay Information: $92,000 + depending on relevant experience.

*****MUST BE ABLE TO TRAIN ON FIRST SHIFT FOR APPROXINATELY 6-8 WEEKS*****

Benefits for you

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights