Quality Control Inspector - TopView Sightseeing

TopView Group; New York (NY); On-site; Full time

Job summary

TopView Group is looking for a Quality Control Inspector to maintain high service standards in their sightseeing operations across New York City. This role involves conducting inspections, monitoring employee conduct, and ensuring safety protocols. Join a growing company dedicated to providing quality experiences to customers.

Benefits

Health insurance

401(k)

Paid time off

Qualifications

• High school diploma or GED required.
• Experience in supervision, inspection, or monitoring preferred.
• Must have a smartphone and familiarity with Google Apps.

Responsibilities

• Conduct undercover inspections of service quality.
• Monitor employee conduct and adherence to safety protocols.
• Document inspection results and provide reports.

Skills

Attention to detail

Communication

Data reporting

Education

High school diploma or GED

Tools

Google Apps

Job description

Quality Control Inspector - TopView Sightseeing

Quality Control Inspector - TopView Sightseeing

6 hours ago Be among the first 25 applicants

Job Description

TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Job Title: Quality Control Inspector

Company: TopView Sightseeing

Location: New York, NY

Pay: $18–$20/hour

Job Description

TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities

• Conduct undercover inspections of service quality across all TopView locations and brands
• Monitor employee conduct and adherence to safety protocols and company standards
• Perform passenger counts and compile data for internal industry analysis
• Inspect competitor operations and provide detailed reports
• Document and report inspection results, policy violations, and improvement suggestions
• Collaborate with operations leadership to enhance service quality
  
  

Requirements

• High school diploma or GED
• Experience in supervision, inspection, or monitoring preferred
• NYC tourism experience is a plus
• Strong attention to detail and ability to collect and report accurate data
• Must have a smartphone and familiarity with Google Apps
• Professional, trustworthy, and presentable
• Excellent communication skills and a proactive attitude
• Must be comfortable working 100% in the field, including weekends and holidays
  
  

Benefits

• Health insurance
• 401(k)
• Paid time off
  
  

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Travel Arrangements

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