Quality Control Inspector

Bob's Discount Furniture; Solon (OH); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(k) with company match

Paid time off

Employee discounts

Tuition reimbursement

Résumé du poste

Bob's Discount Furniture is seeking a Quality Control Inspector to perform real-time inspections, restyle and re-wrap returned merchandise. You will reference SAP/RP for account comments and assist in End of Day tasks alongside QC leadership.

The role emphasizes attention to detail, strong warehouse operations understanding, and the ability to communicate issues to the Returns/QC team. Ohio-based, onsite position.

Qualifications

• High School Diploma or equivalent experience in a Warehouse atmosphere.
• Detail oriented and accurate.
• Working knowledge of Windows Applications including Word, Excel and Outlook.

Responsabilités

• Open packaging and inspect merchandise using documented procedures.
• Disposit ion to RTS, CLR, TRASH, REPAIR based on condition and system codes.
• Take digital photos to support reporting within Returns/QC.
• Relocate merchandise to appropriate locations and support EOD tasks.

Connaissances

Attention to detail

Warehouse operations

Multi-tasking

Windows applications (Word/Excel/Outll

Formation

High School Diploma or equivalent

Outils

Windows Applications

Description du poste

Job Overview

The Quality Control Inspector is responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise. The Quality Control Inspector reports issues to the QC Inspection Lead or QC Manager for documentation, and researches customer account comments and information in SAP and RP. This role supports the QC Inspection Lead or QC Manager to ensure all End of Day (EOD) tasks are completed.

Responsibilities

• Confirm systemic resting location of merchandise and note lock code.
• Confirm systemic reason code of merchandise to aid in disposition.
• Use REF Inspect Report to gain additional systemic information to aid in disposition.
• Using documented opening procedure, open packaging and inspect merchandise.
• Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR.
• Using documented opening and re-wrap procedure, fully package and secure merchandise for handling.
• Systemically relocate merchandise to new appropriate location.
• Take digital photos to support reporting measure within Return/QC department.
• Material Handling merchandise to and from floor location throughout shift as needed.
• Communicate with Returns/QC Lead and other Returns management staff to identify issues.
• Recognize trends and patterns in merchandise damages and report to Lead.
• All other duties as assigned.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position. General knowledge of warehouse/distribution center operations. Skilled at multi-tasking and managing competing priorities. Working knowledge of Windows Applications including Word, Excel and Outlook. Exceptional attention to detail and focus on accuracy. Ability to quickly recognize and diagnose trends and patterns in product damages and location of damages.

Who We Are

As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

At Bob’s, we invest in your growth, well-being, and career advancement.

Compensation

Starting hourly pay at $17.00 - $19.00/hour (Based on experience).

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.

Minimum Qualifications

• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• High School Diploma or equivalent experience in a Warehouse atmosphere
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Windows Applications including Word, Excel and Outlook
• Detail oriented and accurate
• Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages
• Must be at least 18 years old to be considered for employment with Bob’s

Physical Demands

Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance. Ability to move throughout all areas of the distribution center. Move objects up to 250 lbs. with or without reasonable accommodations Stand and walk continuously to perform job functions. Standing, walking, lifting, and arranging product: 90% Sitting: 5% Desk or phone work: 5%

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$17.00 - $19.00/hour (Based on experience).

Equal Employment Opportunity

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

Contact information for accommodation requests only

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail].

We help people turn houses into homes with quality furniture at everyday low prices. Join a GROWING national team where honesty, integrity, and fun shape how we work. We care about our customers, our communities, and each other. Bring your ideas, be yourself, and help us deliver great experiences in a fun, fast-paced environment. Help customers find furniture they love - and build a career you love! Explore opportunities in sales, store management, and product support. Our sales roles offer uncapped commission opportunities. Help get furniture from our distribution centers to our customers’ homes. Explore warehouse, equipment operator, CDL-A Driver, and leadership opportunities with teams that value safety, teamwork, and FUN! We offer medical, dental, and vision coverage, a 401(k) with company match, paid time off (including your birthday and anniversary!), and employee discounts. Additional benefits support your emotional, financial, and family well-being. *Benefits eligibility may vary by role and employment status We believe in helping our people grow. Through training, opportunities to advance, tuition assistance, and scholarship programs, you can build skills and take your next career step. *Program eligibility may vary by role and employment status New stores and an expanding distribution network create more opportunities to join our team and grow with us. Explore openings across the country and find your next chapter at Bob’s! Our corporate and customer care teams help every part of Bob’s succeed. Explore opportunities supporting our customers and business - from customer service to technology, finance, marketing, and more!