Quality Control Coordinator

GLC Minerals; Green Bay (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

GLC Minerals, based in Green Bay, Wisconsin, seeks a Quality Control Coordinator to support Operations Management by coordinating QC activities, ensuring compliance, and driving continuous improvement. The role serves as a liaison between Operators and management to maintain product quality and process consistency.

The ideal candidate will review QC activities, maintain records, assist CAPA, support audits, and train staff while contributing to ongoing process enhancements and regulatory

Qualifications

• Strong understanding of quality systems, inspection techniques, and documentation practices.
• Experience with ISO 9001 or similar quality standards.
• Familiarity with ERP, QMS software, and data analysis.
• Excellent written and verbal communication; ability to facilitate tough conversations.

Responsibilities

• Review daily QC activities including testing, documentation, and retained samples.
• Maintain quality records and perform lot verifications and CAPA processes.
• Assist internal and external audits with documentation and readiness.
• Support SOPs and work instructions for Production/Operations.
• Monitor quality metrics and trends for proactive improvements.
• Train Operators on procedures, standards, and best practices.
• Maintain calibration records for laboratory equipment.
• Collaborate with cross-functional teams to resolve quality issues.

Skills

Quality systems

Documentation practices

ERP systems

QMS software

Microsoft Office

Communication skills

Education

Associate or Bachelor’s degree in science/engineering/quality field

1-3 years quality control/assurance experience

Job description

GLC Minerals is a fifth-generation, family-owned supplier of high-purity calcium carbonate, dolomitic lime, magnesium, and specialty mineral products serving customers across the Midwest and beyond. The company supports agriculture, animal nutrition, environmental, and industrial markets with dependable products, technical expertise, and personalized service. Rooted in Green Bay, Wisconsin for more than 150 years, GLC Minerals is committed to quality, innovation, and positive community impact. Team members join a stable, values-driven organization that focuses on long-term partnerships and performance. When you work with GLC Minerals, you contribute to solutions that are Made To Perform™.

The Quality Control Coordinator supports Operations Management by coordinating quality control activities, ensuring compliance with internal standards and external regulations, and facilitating continuous improvement initiatives. This role acts as a liaison between Operators and Operations Management to ensure product quality and process consistency.

Essential Duties and Responsibilities

• Review and cross-check daily QC activities, including testing, documentation and retained samples.
• Review and maintain quality records, including in-process testing, changeover checklists, Lot code verifications, screen damage reports, and non-conformance reports.
• Assist in root cause analysis and corrective/preventive action (CAPA) processes.
• Assist with maintaining departmental Standard Operating Procedures and Work Instructions for Production/Operations
• Support internal and external audits by preparing documentation and facilitating audit activities.
• Monitor and report on quality metrics and trends for proactive process improvement
• Train and support Operators on procedures, standards, and best practices.
• Maintain all laboratory equipment and calibration/certification records
• Collaborate with cross-functional teams to resolve quality issues and implement process improvements.
• Assist with Environmental Compliance activities
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• SafetyChain Superuser with continual effort towards paperless production.
• Serve as QA backup

Qualifications

• Associate or bachelor’s degree in a science, engineering, or quality-related field preferred, or 1-3 years of experience in a quality control or assurance role, preferably in a manufacturing FSMA regulated facility
• Strong understanding of quality systems, inspection techniques, and documentation practices.
• Familiarity with ISO 9001, SFSF, or other relevant quality standards.
• Excellent written and communication skills with the ability to facilitate tough conversations
• Comfortable using ERP systems, QMS software, and Microsoft Office Suite.

Preferred Skills

• Experience with statistical process control (SPC) or quality data analysis.
• Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
• Internal auditing experience or certification.

Physical Requirements & Work Environment

• Office and plant environment with some work outdoors, stair climbing and walking on uneven surfaces. Some travel by car and airplane is required. Must be able to work in a dusty and noisy environment.

Expected Outcomes by 90 Days

• Fully proficient in GLC's quality systems, SafetyChain, and quality documentation.
• Independently coordinates daily quality control activities with minimal supervision.
• Supports internal and external audits with confidence.
• Serves as a trusted resource for operators and production leadership.
• Maintains accurate quality records and regulatory compliance.
• Identifies and implements at least one continuous improvement initiative.
• Actively monitors quality KPIs and communicates trends to management.
• Demonstrates GLC's GOLD+ Core Values while fostering a culture of quality, accountability, and continuous improvement.