Quality Control Assurance Specialist

First Investors Financial Services, Inc.; Dallas (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Control Assurance Specialist to enhance operational efficiency and compliance standards. This role offers a unique opportunity to contribute to a dynamic team focused on financial integrity and customer satisfaction. You will conduct audits, oversee compliance functions, and provide actionable insights to improve processes. If you possess strong analytical skills and a keen eye for detail, this position is perfect for you. Join a forward-thinking company that values your contributions and offers a supportive work environment.

Qualifications

• Minimum 2 years experience in financial auditing or account maintenance.
• Strong understanding of financial regulations and JSOX requirements.

Responsibilities

• Conduct audits on account services for compliance with policies.
• Review financial records for accuracy and compliance.

Skills

Financial Regulations

Account Maintenance Practices

JSOX Requirements

Analytical Skills

Communication Skills

Problem-Solving Skills

Organizational Skills

Time Management Skills

Microsoft Office Suite

Education

High School Diploma or GED

Associate or Bachelor’s degree in Accounting, Finance, or Business Administration

Tools

Microsoft Office Suite

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience

Position Summary:

The primary responsibility of the Quality Control Assurance Specialist is to ensure the accuracy, compliance, and integrity of financial and account maintenance activities. This role focuses on conducting thorough audits, coordinating with compliance teams, and overseeing JSOX and audit functions to maintain high standards of operational efficiency and regulatory adherence.

Essential Duties and Responsibilities:

• Conduct regular audits on account services activities to ensure compliance with internal policies and external regulatory requirements.
• Review and verify the accuracy of financial records, documentation, and reports.
• Oversee and coordinate JSOX and audit functions, ensuring that all processes adhere to established standards.
• Assist management in identifying areas of improvement in account services processes, policies, and procedures.
• Provide actionable suggestions to enhance the efficiency and effectiveness of account maintenance practices.
• Monitor and assess phone calls and customer interactions to ensure compliance with company policies and applicable federal/regulatory guidelines.
• Respond to and manage audit requests, ensuring timely and accurate delivery of required information.
• Use Microsoft Office tools to create, update, and maintain documents critical to Quality Control.
• Perform additional duties as assigned.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Two (2) years minimum experience in financial auditing, account maintenance, or a related field.

Education:

• High School Diploma or GED.

Skills Required:

• Strong understanding of financial regulations, account maintenance practices, and JSOX requirements.
• Excellent verbal and written communication skills, with the ability to prepare professional reports and documents.
• Strong analytical and problem-solving skills, with exceptional attention to detail.
• Ability to work independently and meet deadlines in a high-paced environment.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite products or related software.
• Overtime required – required on an as needed basis.
• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX

Qualifications Preferred:

• Associate or Bachelor’s degree in accounting, Finance, Business Administration or related field is preferred!
• Certifications in auditing or financial management is a plus!

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.