Quality Control Assistant (Remote Opportunity)

First American; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Paid sick leave

Employee stock purchase plan

Job summary

First American is seeking a Quality Control Assistant for a remote opportunity in the United States. You will review final reports and documents, verify accuracy and completeness, and contact internal resources or customers to obtain missing information.

Responsibilities include ensuring compliance with company standards and escalating complex questions to your supervisor. A high school diploma and 1-2 years related experience are required, with strong communication and attention to detail.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of related experience preferred.
• Proficient PC skills and basic software understanding expected.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills and ability to follow instructions.

Responsibilities

• Perform quality checks on final reports and documents for accuracy and completeness.
• Identify missing information and areas needing corrections.
• Contact internal resources or customers to obtain required information.
• Ensure product compliance with company and customer standards.
• Escalate complex questions to supervisor or lead.

Skills

Attention to detail

Communication skills

PC skills

Customer compliance

Quality control

Education

High School Diploma or equivalent

Job description

## Quality Control Assistant (Remote Opportunity)Apply: Remote: USA, Florida, Remote: USA, Vermont, Remote: USA, Illinois, Remote: USA, Tennessee, Remote: USA, District of Columbia, Remote: Full time: Posted Today: R058739# **Who We Are**Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.# **What We Do**Responsible for ensuring the quality and accuracy of documents or reports prior to the final printing and customer distribution.**What You'll Do*** Quality checks final reports and completed documents for accuracy and completeness.* Identifies missing information and areas requiring corrections.* Contacts internal resource or customer to obtain required information.* Ensures the product in in compliance with company and customer standards.* Escalates more complex questions to supervisor or lead.**What You'll Bring*** High school diploma or equivalent* 1-2 years directly related experience* Proficient PC skills.* Strong attention to detail.* Good verbal and written communication skills.* Basic understanding of customer compliance requirements.**Please note:** This positions hours can have a start time as 8:00am and as late of an end time as 7:30pm.Pay Range: $17.69 - $23.56 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.# **What We Offer**By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.