Quality Control Analyst - Veterans Evaluation Services (November 2026 Start)

Maximus; Little Rock (AR); Remote; USD 30,000 - 43,000; Full time

Benefits offered by this job

Company-provided equipment

Job summary

Maximus is hiring a Quality Control Analyst to review MDE reports and DBQs for veterans evaluated for the VA. This remote role requires US citizenship or a Green Card and begins November 16, 2026, with training from 8:00 AM to 5:00 PM CT, Monday–Friday for 3–4 months.

Ideal candidates have an Associate degree (Bachelor’s preferred) and 2+ years in healthcare quality, strong medical terminology knowledge, and excellent communication and analytical skills.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Two years of quality experience may substitute.
• Healthcare quality experience preferred.
• Knowledge of medical terminology.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Review MDE requests for consistency with the DBQ.
• Review MDE reports and DBQs for completeness and grammar.
• Communicate with medical providers to correct reports before submission.
• Verify special requests and second reviews per VA preferences.
• Ensure all diagnostics requested by providers are submitted with final reports.
• Perform daily queue maintenance and action tracking.
• Coordinate with the Medical Advisory Board on cases needing further review.
• Strive to meet weekly/monthly qualitative and quantitative goals.

Skills

Quality control experience

Medical terminology

Written and oral communication

Analytical skills

Attention to detail

Multitasking

Organizational skills

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Office

Job description

Maximus is currently hiring for Quality Control Analysts to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Quality Control Analyst is responsible for reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers for veterans evaluated on behalf of the Department of Veterans Affairs (the "VA"). A Quality Control Analyst works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA.

Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity.

This class is scheduled to begin Monday, November 16, 2026. No alternate start dates are available.

Essential Duties and Responsibilities:

• Review MDE (Medical Disability Examination) requests for consistency with the DBQ.

• Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness.

• Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA.

• Verify that any special requests or necessary second reviews have been completed, consistent with the VA’s preferences.

• Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report.

• Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken.

• Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider’s training or expertise, or has presented a problem/issue with the assigned medical provider.

• Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA.

'- Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required (this includes pre-planned vacations/trips/appointments etc.)

• This class is scheduled to begin on Monday, November 16, 2026. No alternate start dates are available.

• Must be willing and able to work overtime as needed.

• Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.

• Must currently and permanently reside in the Continental US

• In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.

Home Office Requirements Using Maximus-Provided Equipment:

• Internet speed of 20mbps or higher required (you can test this by going to (www.speedtest.net)

• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

• Private work area and adequate power source

Minimum Requirements

'- Associate degree required; Bachelor’s degree preferred.

• Two (2) years of Quality experience may substitute for educational requirement.

• Experience in Healthcare, Quality preferred.

• Intermediate knowledge of medical terminology.

• Excellent written and oral communication skills.

• Excellent analytical skills and attention to detail.

• Excellent multi-tasking skills.

• Excellent organizational and prioritization skills.

• Proficient in the use of Microsoft Office Products.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$21.64

Maximum Salary

$30.93