Quality Control Analyst - Represented/Tariff

Dow; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Equitable base pay

Bonus opportunity

Employee stock purchase programs

Wellbeing portal

Vacation allowance

Job summary

Dow seeks a Quality Control Analyst for its Knoxville, TN plant. You will perform lab testing with advanced instrumentation, enter results into quality databases, and maintain housekeeping to high standards.

The role emphasizes data integrity, corrective action, and collaboration with the QC team to ensure compliance and safe operation. A shift-capable, 12-hour rotating schedule is required.

Qualifications

• High school diploma or equivalent, plus one of: 2-year science/engineering degree.
• 3 years military experience.
• 2 years laboratory experience.
• 2 years experience in chemical manufacturing plants.

Responsibilities

• Perform qualification testing of raw materials, in-process, batch final, shipment final, and special request samples.
• Test according to written test methods.
• Record QC data in SAP worksheets and laboratory requests.
• Prepare and issue certificates/letters of analysis.
• Ensure test equipment is in control and take corrective actions.
• Provide quality training to other team members.
• Back-up other analysts and maintain lab housekeeping.
• Monitor the Boiler/TPA alarm panel in the Laboratory.

Skills

Lab testing

Data management

Corrective action

Troubleshooting

Reliability

Education

2-year science/engineering degree

Military experience

Lab experience

Chemical manufacturing experience

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role - What you will do in this role

Dow is seeking the next Quality Control Analyst for our plant in Knoxville, TN. In this role, you are a team player that requires minimal supervision. You can perform Lab tasks using advanced Lab instrumentation in a safe and efficient manner, execute data entry of Lab results into quality database, and maintain Lab Housekeeping and organization to high standards.

Responsibilities

• Perform qualification testing of raw materials, in-process, batch final, shipment final, and special request samples.
• Perform testing according to written test methods.
• Notify appropriate individuals of all non ACC1 material.
• Record QC data on lab requests and SAP worksheets.
• Record QC data on raw material lab requests.
• Record QC data on Laboratory Requests and/or SAP worksheets.
• Record/Enter QC Data in SAP database system.
• Prepare and Issue certificates/letters of analysis.
• Ensure test equipment is in control.
• Take corrective actions to get instrumentation in control.
• Quality resource to other team members.
• Implement corrective actions.
• Provide quality training to other team members.
• Troubleshoot and perform minor repair of lab instrumentation.
• Troubleshoot quality procedures, test methods, and work instructions.
• Back-up other analysts.
• Complete housekeeping duties.
• Monitor the Boiler/TPA alarm panel board in the Laboratory.
• Maintain and order supplies/chemicals with the help of Lab Leadership.
• Perform other work as necessary within the framework of the job.

Qualifications

A high school diploma or equivalent and one or more of the following:

• 2 year college degree in relevant science or engineering field.
• 3 years of relevant military experience.
• 2 years of Laboratory experience.
• 2 years of experience in chemical manufacturing plants.

A willingness and ability to work 12-hour, rotating shifts.

A minimum requirement for this U.S. based position is the ability to work legally in the United States.

No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Physical Requirements

Willing and able to meet physical demands of the job, with or without reasonable accommodations. Lift, push, and pull up to 55 pounds. Frequently bend, reach, and lift.

Skills

• Laboratory Testing & Instrumentation Proficiency: Ability to safely and accurately perform qualification testing on raw materials, in‑process, and finished products using advanced laboratory instrumentation while following written test methods and quality standards.
• Quality Data Management: Strong attention to detail for recording, entering, and maintaining QC data in laboratory requests, SAP worksheets, and quality databases, including preparation of certificates and letters of analysis.
• Quality Control & Corrective Action Execution: Capability to identify non‑conforming material, notify appropriate stakeholders, ensure testing equipment remains in control, and implement corrective actions to maintain compliance.
• Troubleshooting & Continuous Improvement: Skill in troubleshooting lab instrumentation, test methods, and work instructions, performing minor repairs, and supporting continuous improvement and peer training activities.
• Reliability: Proven ability to work independently with minimal supervision while supporting team members, backing up other analysts, maintaining lab housekeeping standards, and adhering to safety, shift, and physical job requirements.

Additional notes

This position does not offer relocation assistance.

Benefits – What Dow offers you

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
• Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people.

Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer‑centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8. Dow is a company of more than 36,500 global innovators, believers and solutions providers. We are a diverse community marked by respect, integrity, and a desire to make the world a better place. A career at Dow is an invitation to explore, create, and make valuable contributions to human progress.