Quality Control Analyst, Consumer Investments Ops

Bank of America; Pennington (AL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a Quality Control Analyst to validate processes, perform quality reviews, and identify risks in Consumer Investments Operations. You will document findings, support regulatory alignment, and communicate results to leadership in a high-volume environment.

Responsibilities include monitoring workflows, maintaining accuracy, and ensuring adherence to SLA commitments while enabling continuous improvement.

Qualifications

• High School Diploma or equivalent is required.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent written and verbal communication; able to document findings clearly.

Responsibilities

• Validate operational processes and conduct quality reviews to ensure standards.
• Identify risks and control gaps; report findings to leadership.
• Prepare reports and communicate results to stakeholders and partners.

Skills

Attention to Detail

Analytical Thinking

Quality Assurance

Data Quality Management

Microsoft Office Suite

Education

High School Diploma / GED

Tools

CoPilot experience

Job description

Bank of America is seeking a Quality Control Analyst to validate processes, perform quality reviews, and identify risks in Consumer Investments Operations. You will document findings, support regulatory alignment, and communicate results to leadership in a high-volume environment.

Responsibilities include monitoring workflows, maintaining accuracy, and ensuring adherence to SLA commitments while enabling continuous improvement.