Quality Continuous Improvement Technician (Night Shift)

Wonderbrands; Concord (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Compensation

Health and Dental Benefits

Pension plan with matching

Quarterly incentive program

Discount program for restaurants and gyms

Job summary

A leading food manufacturing company in California is seeking a Quality Continuous Improvement Technician (Night Shift) to enhance product quality and ensure compliance with safety regulations. In this role, you will conduct quality checks, participate in improvement initiatives, and collaborate with engineering and production teams. Candidates should possess a relevant degree and have at least 2 years of experience in quality assurance. This position offers competitive compensation and benefits.

Qualifications

• 2+ years of experience in quality assurance or continuous improvement in food manufacturing.
• Knowledge of food safety regulations (HACCP) required.
• Experience with quality management software preferred.

Responsibilities

• Conduct thorough quality checks and document deviations.
• Actively participate in Quality Huddles to enhance product quality.
• Collaborate with teams to implement continuous improvement initiatives.
• Support HACCP programs, internal/external audits, and regulatory readiness (CFIA, FDA, USDA, SQF, BRC, GFSI).
• Participate in daily Quality Huddles and sustain continuous improvement initiatives.
• Educate production staff on GMPs and quality standards; assist in CAPA processes.

Skills

Strong analytical skills

Problem-solving

Collaboration

GMP

Education

Associate’s or Bachelor’s degree in Food Science, Engineering, or Quality Management

Tools

Quality management software

Data analytics tools

Job description

Quality Continuous Improvement Technician (Night Shift)

Join to apply for the Quality Continuous Improvement Technician (Night Shift) role at Wonderbrands.

Overview

The Quality Continuous Improvement Technician (QCI Tech) plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.

QCI Techs champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue resolution. This role also sustains improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. It emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast-paced manufacturing environment. Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening regulatory compliance.

What Wonderbrands Offers

• Wonderbrands believes in Home Grown Talent and accelerated career growth
• Competitive Compensation, Health, and Dental Benefits
• Pension plan with matching contribution
• Quarterly incentive program
• Discount program covering restaurants, gyms, shopping, etc.

Responsibilities

• Product Quality & Process Monitoring
• Actively contribute to product quality improvements by collaborating with bakery teams
• Monitor production processes and parameters to ensure compliance with recipes and ingredient specifications
• Perform routine quality inspections on raw materials, in-process products, and finished goods
• Verify packaged products meet quality standards
• Work with CI Engineers to conduct root cause analysis and implement corrective actions
• Compliance & Documentation
• Maintain accurate records of quality checks, test results, and deviations using tools like iQMS
• Ensure compliance with food safety regulations (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies
• Document all QA processes and maintain necessary records
• Assist in audit preparation and execution (internal, third-party, regulatory)
• Quality Huddles & Continuous Improvement
• Participate in daily Quality Huddles, collecting and analyzing relevant samples
• Collaborate with production teams to identify and resolve quality deviations
• Support and implement continuous improvement initiatives to enhance product quality and efficiency
• Food Safety & Sanitation
• Ensure sanitation procedures are followed to maintain a hygienic production environment
• Conduct environmental monitoring and swab testing to ensure compliance with food safety standards
• Enforce allergen control and cross-contamination prevention measures
• Training & Team Collaboration
• Educate production staff on GMPs and quality standards
• Work with R&D, Engineering, and Operations teams to support new product development and process improvements
• Investigation & Reporting
• Conduct root cause analysis on quality defects and customer complaints
• Implement CAPAs to prevent recurrence
• Generate and present quality reports to management
• Labeling, Packaging & Product Testing
• Ensure accurate labeling, coding, and packaging in compliance with regulations
• Verify allergen declarations, ingredient lists, and nutritional information for accuracy
• Conduct shelf-life evaluations to assess product stability and monitor packaging integrity to prevent contamination
• Learning & Skill Development
• Gain Six Sigma knowledge as it applies to quality improvement
• Obtain a Green Belt in Six Sigma within one year of starting
• Act as a Six Sigma champion, sharing knowledge and promoting best practices

Qualifications & Skills

• Education & Experience: Associate’s or Bachelor’s degree in Food Science, Engineering, Quality Management, or a related field; 2+ years of experience in quality assurance, continuous improvement, or a related role in a food manufacturing environment
• Technical & Analytical: Strong problem-solving, data analysis, knowledge of food safety regulations (HACCP), and experience with quality management software and data analytics (preferred)
• Soft Skills: Strong analytical, organizational, and communication abilities; ability to collaborate across teams in a fast-paced environment

Lead & Leadership Competencies

• Leadership and team engagement, development, and empowerment
• Change management and consensus building

Disclaimer: This posting describes general responsibilities, required knowledge and skills. Other duties may be added or amended at any time. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Food & Beverages