Quality & Continuous Improvement Manager

NYCOA; Baraga Township (MI); On-site; USD 95,000 - 115,000; Full time

Job summary

Pettibone is seeking a Quality & Continuous Improvement Manager to join the Operations Team in Baraga, Michigan. This hands-on quality leader will refine processes, strengthen quality practices, and drive improvements in manufacturing quality and operational efficiency.

Responsibilities include leading QMS maintenance, overseeing product quality from materials to finished equipment, and driving Lean initiatives with Kaizen events.

Qualifications

• 10+ years in quality management or related manufacturing roles.
• Bachelor’s degree in Engineering or Quality Management is required.
• PM Certification is a plus.
• Strong knowledge of QMS, ISO 9001, and lean quality practices.
• Experience with Lean, continuous improvement, and root-cause analysis tools.
• Experience with supplier quality, inspections, audits, and quality metrics.
• Strong leadership and collaborative problem-solving skills.
• Proficiency with quality management software and MS Office.

Responsibilities

• Lead ongoing improvement and maintenance of the Quality Management System (QMS), including supplier quality assurance.
• Oversee product quality throughout manufacturing, from incoming materials to finished equipment.
• Identify quality issues, determine root causes, and implement lasting solutions.
• Lead continuous improvement initiatives using Lean, Kaizen, and employee training.
• Monitor quality performance, track KPIs, and drive improvements in quality, safety, and efficiency.
• Evaluate supplier performance, conduct quality audits, strengthen inspection processes.
• Lead equipment testing and final machine checkout, improving processes and performance.
• Collaborate with production, engineering, supply chain and other teams to solve problems.
• Help build a workplace culture where quality and continuous improvement are core.

Skills

Quality leadership

QMS management

ISO 9001

Lean manufacturing

Kaizen

Root-cause analysis

Supplier quality

Project management

Leadership

MS Office

Education

Bachelor’s degree in Engineering/Quality

Tools

Quality management software

Job description

Pettibone is hiring a Quality & Continuous Improvement Manager to join their Operations Team in Baraga, Michigan.

This is an exciting opportunity for a hands‑on quality leader who enjoys solving problems, improving processes, and working with others to make things better.

With a Quality Management System already in place, you’ll focus on building upon that foundation—refining processes, strengthening quality practices, and driving meaningful improvements in manufacturing quality and operational efficiency.

WHAT WE OFFER.

• $95,000 - $115,000 annual salary based on your experience and qualifications.

• Medical, dental, vision and prescription drug coverage (employee and family plans available).

• Health Savings Account and Flex Spending Account.

• Company paid short-term and long-term disability insurance.

• 401(k) retirement plan with up to 4% company match.

• Employee Assistance Program.

• Paid time off (vacation, sick, holidays, and volunteer time——just to name a few).

• Full-time Monday – Friday position (8am-4:30pm).

• Great onboarding program combined with a team-oriented, fun work environment.

WHAT YOUR DAY LOOKS LIKE.

• Lead the ongoing improvement and maintenance of our Quality Management System (QMS), including supplier quality assurance.

• Oversee product quality throughout manufacturing, from incoming materials to finished equipment.

• Identify quality issues, determine root causes, and implement lasting solutions to production, supplier, warranty, and customer concerns.

• Lead continuous improvement initiatives using Lean manufacturing principles, Kaizen events, and employee training.

• Monitor quality performance, track key metrics (KPIs), and identify opportunities to improve quality, safety, and efficiency.

• Evaluate supplier performance, conduct quality audits, and strengthen inspection processes.

• Lead the equipment testing and final machine checkout team, continuously improving processes and performance.

• Work closely with production, engineering, supply chain, and other teams to solve problems and improve operations.

• Help build a workplace culture where quality, teamwork, and continuous improvement are part of everything we do.

WHAT WE’RE LOOKING FOR.

• 10+ years of experience in quality management, a lead manufacturing engineering role, or a related manufacturing role.

• Bachelor’s degree in Engineering, Quality Management, or a related field is required.

• Project Management Certification is a plus.

• Strong knowledge of Quality Management Systems (QMS), ISO 9001 standards, and lean manufacturing quality practices.

• Experience with Lean manufacturing, continuous improvement, and root-cause analysis using tools such as 5S, Kaizen, and Value Stream Mapping.

• Experience with supplier quality, inspections, audits, and quality performance metrics.

• Strong leadership, communication, and problem-solving skills with a collaborative, hands‑on approach.

• Proficiency with quality management software and Microsoft Office.