Quality Consultant-Surgical

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Phoenix Children's Hospital is seeking a Quality Improvement Coordinator for the Children’s Surgery Program in Phoenix. The role focuses on improving surgical performance and patient safety by analyzing bedside practices and leading improvement initiatives.

The coordinator collaborates with physician champions, conducts case reviews, and uses NSQIP/CSV data to identify opportunities for system-wide enhancements in pediatric surgery safety and quality of care.

Qualifications

• Two year ADN or BSN required; MSN preferred.
• Master's in Nursing or related field preferred.
• Minimum of 3 years pediatric clinical experience.
• 1+ year of High Reliability/Performance Improvement experience.
• Experience with regulatory standards (CMS, Joint Commission) preferred.
• Facilitation experience with clinical teams preferred.
• 2+ years pediatric surgical experience preferred.

Responsibilities

• Assess and improve surgical care using high reliability processes.
• Conduct case reviews and report to the Children’s Surgery Program Manager.
• Create trends from NSQIP and CSV data reflecting current practice.
• Integrate NSQIP/CSV data into problem definitions and action plans.
• Lead priority areas, set goals, and sustain improvements organization-wide.

Skills

Communication

Leadership

Quality Improvement

Facilitation

Data Analysis

Education

ADN

BSN

MSN or related field

Tools

NSQIP

CSV Data

Job description

Department: PCH-MAIN | Ctr for Children's Surgery

Location: Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category: Surgical Services

Posting #: 1060770

Employee Type: Full-Time

Position Summary

This position identifies and improves surgical performance improvement and patient safety practices by affecting care and processes at the bedside. The focus of this position is the Children’s Surgery Program and to conduct surgical case reviews, serve as a liaison to surgical division protected case reviews, and ensure that postoperative complications and system’s issues are addressed appropriately from a quality‑improvement standpoint. Additionally, the Consultant collaborates with physician/clinician champions to use the data to identify opportunities for quality improvement and patient safety practices with their respective clinical specialties. The Coordinator supports and focuses the quality improvement efforts.

Position Duties

• Assesses and improves surgical care using high reliability processes
  • 1. Assesses patient surgical care processes for safety/risk issues using expert understanding of Children’s Surgery Verification, NSQIP, and performance measures.
  • 2. Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior.
  • 3. Sets goals for areas of responsibility and works with Program liaisons and the Children’s Surgery Program Manager to attain and sustain improvement.
  • 4. Maintains connection with the big picture while implementing at the micro level. Uses knowledge of the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation.
• Expertise in NSQIP, Appendix 2, and Children’s Surgery Verification
  • 1. Utilizes current data sources and seeks new sources to understand complex problems.
  • 2. Conducts case reviews and reports to the Children’s Surgery Program Manager as needed.
  • 3. Creates trends from NSQIP and CSV data collection that reflects current practice.
  • 4. Integrates large volumes of NSQIP and CSV data and information into a succinct problem definition.
  • 5. Uses critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and staging.
• Leadership expertise with identification of priority areas and goal setting
  • 1. Recommends strategic priority areas for the organization based on data and trends.
  • 2. Works autonomously to identify areas of improvement, create action plans and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders.
  • 3. Ability to train and educate others on a variety of reliability and performance improvement tools.
  • 4. Develops processes and infrastructure that is in full compliance with Children’s Surgery Verification.
  • 5. Expertise on surgical standards and requirements, able to apply knowledge to a variety of settings across the continuum.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well‑being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Education

• 1. Two year (ADN) degree in Nursing, Four year degree in Nursing (BSN). Required Yes No
• 2. Masters degree in Nursing or other healthcare related field. Preferred Yes No

Experience

• 1. Minimum of 3 years recent pediatric clinical experience. Required Yes No
• 2. One or more years of High Reliability/Performance Improvement experience or similar experience in a clinical setting. Required Yes No
• 3. One or more years of recent experience and expertise with regulatory standards (i.e. CMS, Joint Commission, etc.). Preferred Yes No
• 4. Facilitation experience with clinical teams, including physician participants. Preferred Yes No
• 5. 2 or more years of pediatric surgical experience. Preferred Yes No

Special Skills

• 1. Proficient at written and verbal presentations. Required Yes No
• 2. Formal training in Performance Improvement and/or Patient Safety. Preferred Yes No
• 3. Expertise with facilitating organizational change. Preferred Yes No

Additional Requirements

• 1. Current State of Arizona RN License or an RN license from a compact state with multistate privileges. Required Yes No

Physical Requirements & Occupational Exposure/Risk Potential

• 1. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
• 2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently
• 3. Physical Requirement - Hearing - Occasionally
• 4. Physical Requirement - Pushing/pulling - Occasionally
• 5. Physical Requirement - Reaching - Occasionally
• 6. Physical Requirement - Sitting - Constantly
• 7. Physical Requirement - Standing - Frequently
• 8. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
• 9. Physical Requirement - Talking - Frequently
• 10. Physical Requirement - Tasting/smelling - Occasionally
• 11. Physical Requirement - Walking - Frequently
• 12. Physical Requirement - Near Vision - Occasionally
• 13. Physical Requirement - Far Vision - Occasionally
• 14. Physical Requirement - Color Discrimination - Occasionally
• 15. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
• 16. Physical Requirement - Lift up to 35 pounds without assistance - Occasionally
• 17. Occupational Exposure/Risk Potential - Inside office environment - Applicable
• 18. Occupational Exposure/Risk Potential - Confined areas - Applicable
• 19. Occupational Exposure/Risk Potential - High places - Applicable
• 20. Occupational Exposure/Risk Potential - Extreme noise levels - Applicable
• 21. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
• 22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
• 23. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
• 24. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
• 25. Occupational Exposure/Risk Potential - Radiation exposure - Applicable
• 26. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable

I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree