The Plant Quality Control Consultant provides expert guidance to manufacturing operations to improve product quality, reduce defects, strengthen quality systems, and ensure consistent compliance with customer and industry requirements. The consultant works directly with plant management, production, engineering, and quality personnel to identify problems, implement corrective actions, and establish sustainable quality-control processes.
Responsibilities and Attributes
- Evaluate existing plant quality-control procedures, systems, and processes.
- Identify sources of product defects, scrap, rework, customer complaints, and process variation.
- Develop and implement practical quality-control improvements.
- Establish and improve inspection, testing, sampling, and documentation procedures.
- Analyze production and quality data to identify trends and recurring problems.
- Lead root-cause investigations using tools such as 5-Why, Fishbone/Ishikawa, Pareto analysis, and statistical analysis.
- Develop and monitor corrective and preventive actions (CAPA).
- Work with production personnel to improve process controls and reduce variation.
- Assist in establishing quality standards, specifications, and acceptance criteria.
- Review and improve incoming material, in-process, and finished-product inspection procedures.
- Develop quality-control checklists, work instructions, inspection forms, and standard operating procedures.
- Train plant employees and supervisors on quality requirements and inspection techniques.
- Assist with supplier quality issues and incoming material problems.
- Support customer complaint investigations and corrective‑action responses.
- Monitor key quality performance indicators, including scrap, rework, defects, returns, and customer complaints.
- Conduct periodic plant quality audits and recommend improvements.
- Help prepare the plant for customers, ISO, regulatory, or other quality audits.
- Promote a culture of continuous improvement and accountability for product quality.
Short Partners, LLC. P.O. Box 6473 Rockford, IL 61125
Tom@shortpartnersllc.com
Qualifications
- 5+ years of experience in manufacturing quality control, and quality assurance in a Modified Bitumen/Rolled Roofing plant operation.
- BS degree in Quality, Engineering, Manufacturing, or a related field.
- ASQ certification such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Quality Technician (CQT).
- Experience with ISO 9001 quality‑management systems.
- Lean Manufacturing, Six Sigma, or Continuous Improvement experience.
- Experience with ERP/MRP and quality‑management software.
- Experience in the specific manufacturing industry in which the plant operates.
- Strong understanding of manufacturing processes and production environments.
- Experience with root‑cause analysis and corrective‑action systems.
- Knowledge of statistical process control (SPC) and quality‑improvement methods.
- Experience developing inspection procedures and quality documentation.
- Strong analytical and problem‑solving skills.
- Ability to work effectively with production employees, supervisors, engineers, and management.
- Excellent communication and training skills.
- Ability to work independently and provide practical, cost‑effective recommendations.
Performance Measures
Success in this position will be measured by improvements in:
- Scrap and rework
- Customer complaints and returns
- Quality audit results
- Employee adherence to quality procedures
- Overall cost of poor quality
Working Relationship
The Plant Quality Control Consultant reports the President/COO and works closely with Production, Engineering, Maintenance, Purchasing, and Supply Chain personnel.
Engagement
This position is structured as a short‑term consulting assignment, part‑time engagement, or ongoing quality‑management support, depending on the plant's needs. The consultant is expected to provide hands‑on assistance, not simply recommendations, and to help plant personnel implement and sustain improvements.