Quality & Compliance Consult - Data Centers

CBRE Group, Inc.; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

CBRE Group, Inc. seeks a Quality and Compliance Consultant to guide continuous improvement objectives and oversee training for client standards and tooling across projects.

The role sits within Contract Quality Management, focusing on delivering compliant services and maintaining training curricula for new hires and ongoing staff development. The ideal candidate brings 5-8 years of relevant experience, strong MS Office skills, and a disciplined approach to reporting training outcomes and

Qualifications

• Bachelor's degree preferred with 5-8 years of relevant experience, or equivalent combination of experience and education.
• Ability to exercise judgment based on analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and analytical mindset.
• Ability to perform mildly complex financial calculations.

Responsibilities

• Lead and track training of all client standards, tooling, and operational excellence expectations.
• Lead training and compliance for tooling usage.
• Collaborate with client Operational Excellence and Tooling teams to ensure training materials and protocols are consistent, efficient, and compliant across sites.
• Apply programs, tools, and resources to assist in training contingent workforce.
• Monitor and report on training effectiveness and completion rates; identify areas for process optimization.
• Develop and maintain comprehensive training curricula and documentation for new hires and ongoing skill development.

Skills

MS Office

Analytical thinking

Organizational skills

Quantitative skills

Judgment based on data

Education

Bachelor's degree preferred

Job description

About the Role:

As a CBRE Quality and Compliance Consultant, you will be responsible for guiding and participating in continuous improvement objectives.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Lead and track training of all client standards, tooling, and operational excellence expectations
• Lead training and compliance for tooling usage
• Work collaboratively with client Operational Excellence and Tooling teams to ensure consistent, efficient, and compliant training materials and protocols across all sites.
• Apply proper programs, tools, and resources to assist in training contingent workforce
• Drive continual improvement demonstrating improvement in compliance,
• Develop and maintain comprehensive training curricula and documentation for new hires and ongoing skill development.
• Monitor and report on training effectiveness and completion rates, identifying areas for process optimization.
• Coordinate with site leadership to schedule and facilitate training sessions for new site mobilizations.
• Report training compliance status to internal and external clients during review meetings. Escalate and notify the company and client management of quality and compliance issues.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
  

What You’ll Need:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values In Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.