Quality Clinic Leader

Sonaca North America; Washington (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Competitive wages

Paid holidays

Paid time off

Medical/dental/vision/life insurance

Short-term disability

Long-term disability

Wellness program

Tuition assistance

Job summary

Sonaca North America, in Washington, MO, seeks a Quality Clinic Leader to coordinate non-conformance analysis and root-cause elimination. The QCL leads the Quality Clinic Team to close quality issues and ensure future conformance in aerospace manufacturing environments.

Required are a Bachelor’s degree in engineering or related field and 5+ years of leadership in quality; comfort with corrective-action tools and data analysis is essential.

Qualifications

• Bachelor’s degree in engineering or related field plus 5+ years relevant experience.
• Knowledge of corrective action techniques (5 Whys, 8D, Fishbone, Pareto).
• Strong leadership and data analysis capabilities.
• Excellent time management and cross-functional collaboration skills.

Responsibilities

• Coordinate analysis of non-conformances and root cause with the Quality Clinic Team.
• Lead corrective actions to eradicate escapes and prevent recurrence.
• Maintain procedures, train personnel, and monitor quality metrics.
• Chair cross-functional RCCA discussions and present outcomes.

Skills

Leadership

Data analysis

Time management

Communication

Education

Bachelor’s degree in engineering or equivalent discipline

Tools

5 Whys

8D problem solving

Fishbone (Ishikawa)

Pareto analysis

Job description

Title: Quality Clinic Leader

Location: Washington, MO

Position Type: Full time

Requisition ID: R0015493

Description:

WHO ARE WE

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

POSITION SUMMARY

We are currently seeking a Quality Clinic Leader (QCL). The QCL coordinates the analysis of parts non-conformances, the determination of the true root cause, and elimination of future non-conformances through leading the Quality Clinic Team. The QCL is responsible for planning, direction, and coordination in partnership with other team members to bring closure to quality issues ensuring future conformance.

ESSENTIAL JOB RESPONSIBILITIES

The following list represents the key activities typical of this role:

• Update and maintain procedures and work instructions to ensure compliance with Customer requirements.
• Assist and train personnel in procedures and processes establishing and documenting inspection criteria and process improvements.
• Utilize qualitative and statistical methods and tools to collect, summarise, analyse, interpret, and communicate process capability and performance.
• Update and monitor Quality Clinic metrics for jobs that go over the triage rules.
• Communicate in monthly meeting with management for all roadblocks in the quality clinic log that need more support.
• Lead the Quality Clinic team in identifying root cause and implement corrective actions to eradicate escapes (both customer and internal), eliminate scrap, and action quality issues that cause delivery delays.
• Chair and lead cross functional discussions pertaining to RCCA.
• Timely management of quality issues by bringing all relevant functions together and effectively communicate path forward.
• Lead, mentor, coach and develop the Quality Clinic team.
• Conduct training.
• Lead cross functional meetings.
• Search for opportunities to increase efficiency of Quality Clinic processes.
• Facilitate and present corrective actions and containment based on the scope of the issue.
• Conduct data analysis.
• Additional projects as assigned.
• Hands-on leader expected to work closely with all stake holders.
• Previous Aerospace manufacturing technique and/or process experience preferred.

EDUCATION AND EXPERIENCES

Bachelor’s degree in engineering or equivalent discipline or related field plus minimum 5 years prior relevant experience or equivalent experience and education.

• Prior knowledge of corrective action techniques such as 5 Whys, 8Ds, Fishbone, Pareto, etc.
• Comfortable with diverse manufacturing processes. Machining experience preferred.
• Highly motivated and dedicated individual capable of leading a diverse team of stake holders.
• Demonstrated leadership skills with five or more years previous leadership experience.
• Strong drive for achieving results.
• Ability to conduct independent data analysis and navigate through complex situations.
• Excellent time management skills

WHY CHOOSE SONACA NORTH AMERICA?

We take care of our people.

• 401(k) retirement savings plan with a percentage company-match contribution
• Competitive wages
• Paid holidays
• Paid time off
• Medical, dental, vision, life, and accidental insurance
• Short-term disability
• Long-term disability
• Employee assistance plan — for access to counseling, consulting and other community resources
• Wellness program
• Tuition assistance

Subject to eligibility, terms, and conditions

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America’s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.

Sonaca North America is an E-Verify Employer.

Sonaca North America is an Equal Employment Opportunity/Disability/Veterans Employer

Equal employment opportunity, including veterans and individuals with disabilities.

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