Quality Case & Incident Coordinator

Ultimate Staffing; Henderson (NV); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Ultimate Staffing seeks an experienced Quality Coordinator to oversee end-to-end quality cases, incident reports, and inspections in Henderson, NV. You will serve as the central contact for quality issues, ensuring timely documentation, investigation, resolution, and follow-up with customers, suppliers and internal teams.

You will manage quality alerts and NCR processes, coordinate returns and RMA activities, monitor open cases, review records for traceability, and support containment and

Competenze

• At least three years in quality assurance or incident management.
• Strong organizational, analytical, and problem-solving skills.
• Experience with RMA, NCR, ERP systems, and QA documentation.

Mansioni

• Oversee end-to-end management of quality cases and incidents.
• Coordinate returns, RMAs, and NCR processes.
• Monitor open cases and ensure audit-ready documentation.
• Guide Quality Inspectors and drive CI through data-driven decisions.
• Collaborate with customers, suppliers, and internal teams.

Conoscenze

Quality assurance

Incident management

Administrative operations

Documentation

Communication

Data analysis

Multitasking

Strumenti

ERP systems

Oracle NetSuite

QuickBooks

Microsoft Office

Microsoft Teams

Descrizione del lavoro

Ultimate Staffing seeks an experienced Quality Coordinator to oversee end-to-end quality cases, incident reports, and inspections in Henderson, NV. You will serve as the central contact for quality issues, ensuring timely documentation, investigation, resolution, and follow-up with customers, suppliers and internal teams.

You will manage quality alerts and NCR processes, coordinate returns and RMA activities, monitor open cases, review records for traceability, and support containment and