Quality Auditor, AGI Data Services - Ground Truth Quality

Amazon; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Amazon is seeking a Quality Auditor for their AGI Data Services team in Boston. In this role, you will maintain high standards in data quality for AI development by conducting audits, validating data processes, and providing insights. The ideal candidate will possess strong analytical skills and prior experience in machine learning or data labeling.

Qualifications

• Experience in quality assurance role within tech industry preferred.
• Understanding of data annotation and quality metrics required.
• Familiarity with AI and machine learning concepts is a plus.

Responsibilities

• Conduct quality audits on individual workflows delivered by Data Associates.
• Perform manual reviews to validate automated quality measurement systems.
• Document and report quality findings accurately and efficiently.

Skills

Analytical skills

Attention to detail

Problem-solving skills

Communication skills

Teamwork

Education

Experience in Machine Learning/Data Labeling operations

Tools

Quality management tools

Excel

Job description

Quality Auditor, AGI Data Services - Ground Truth Quality

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Quality Auditor, AGI Data Services - Ground Truth Quality

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Description

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Description

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Key job responsibilities

Conduct quality audits on individual workflows and units delivered by Data Associates

Provide detailed insights on Data Associate-level quality and identify root causes of issues

Perform manual reviews to validate automated quality measurement systems

Document and report quality findings accurately and efficiently

Perform audits to support deep dives and escalations as needed

Coach and calibrate Data Associates co-located at your site to improve performance

Maintain strict compliance with quality standards and procedures

Work closely with Quality Audit Managers to improve processes and implement best practices

Contribute to continuous improvement initiatives within the quality assurance team

A day in the life

You'll be auditing data from Data Associates, ensuring the data aligns with our Quality standards and providing detailed feedback to annotators if the data does not meet our standards. You'll collaborate with Quality Specialists to affirm audit strategies, provide insights, and discuss trends.

About The Team

We are a specialized team of Quality Auditors whose strength lies in our attention to detail and documenting feedback for relevant stakeholders. We approach each audit with singular focus and apply our findings to a broad perspective, certifying if data quality is at our standards. Our collaborative methods ensure that insights are refined and lead to comprehensive and reliable audit results.

Basic Qualifications

Experience in Machine Learning/Data Labeling operations

Strong analytical and problem-solving skills

Excellent attention to detail

Strong communication skills in Business English

Experience with quality management tools and systems

Ability to work in strict compliance with internal guidelines

Understanding of data annotation and quality metrics

Proficiency in Excel and data analysis tools

Ability to work effectively in a team environment

Adaptability to changing priorities and workloads

Preferred Qualifications

Prior experience in a quality assurance role within the tech industry

Familiarity with AI and machine learning concepts

Experience with speech or language data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon.com Services LLC

Job ID: A3006200

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Strategy/Planning

• Industries

  Software Development

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