Quality Auditor

Mace; New York (NY); Hybrid; USD 135,000 - 165,000; Full time

Job summary

Mace, a leading consultancy and delivery partner, seeks an experienced Quality Assurance professional to lead audits across major projects in New York and beyond. You will plan, execute, and report on audits, ensuring alignment with ISO 9001, FTA requirements, and client standards.

You will guide teams on audit readiness, participate with clients and regulators, and drive continuous improvement across the organization.

Qualifications

• Bachelor’s degree in Engineering, Construction Management, Quality Management, Business, or related discipline.
• 8+ years of progressive experience in quality management, auditing, or compliance.
• ISO 9001 Lead Auditor (required or strongly preferred).
• Certified Quality Auditor (CQA) or equivalent (preferred).
• Strong knowledge of ISO 9001, risk based auditing, and QMS implementation.
• Working knowledge of FTA 15 Elements and Buy America/Build America requirements.

Responsibilities

• Develop and maintain a risk based annual audit program covering program functions, package design and construction execution, partners, and suppliers.
• Plan, lead, and conduct internal, external, and third party audits, ensuring objectivity and independence.
• Ensure audits align with ISO 9001, FTA requirements, client requirements, regulatory standards, and contractual obligations.
• Prepare audit plans, checklists, and sampling strategies appropriate to project complexity and risk profile.
• Evaluate the effectiveness of the QMS and project specific Quality Management Plans (QMPs).
• Verify implementation of documented procedures, processes, and controls across operational and project activities.
• Identify systemic gaps, trends, and recurring issues impacting quality performance.
• Prepare clear, concise audit reports for senior management, project leadership, and clients.
• Present audit outcomes, risk exposures, and improvement recommendations to leadership forums.
• Track and report audit KPIs, trends, and closure status.

Skills

Auditing

Quality management

Stakeholder management

Executive level reporting

Leadership

Education

Bachelor's degree in Engineering, Construction Management, Quality Management, or related discipline

Job description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.

The Project

Mace, as part of MPA delivery partner joint venture of Mace-Parsons-Arcadis, have been selected as the Gateway Development Commissions partners of choice to support the GDC across the Gateway Program in New York, inclusive of the Hudson Tunnel Project.

The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. A milestone project supported by the bipartisan Infrastructure Investment and Jobs Act (IIJA), the project is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history.

Our Values Shape The Way We Consult, And Define The People We Want To Join Us On Our Journey, They Are

• Safety First - Going Home Safe and Well.
• Client Focus - Deliver on Our Promise.
• Integrity - Always Do the Right Thing.
• Create Opportunity - For Our People to Excel.

You’ll Be Responsible For

• Develop and maintain a risk based annual audit program covering program functions, package design and construction execution, partners, and suppliers.
• Plan, lead, and conduct internal, external, and third party audits, ensuring objectivity and independence.
• Ensure audits align with ISO 9001, FTA requirements, client requirements, regulatory standards, and contractual obligations.
• Prepare audit plans, checklists, and sampling strategies appropriate to project complexity and risk profile.
• Evaluate the effectiveness of the QMS and project specific Quality Management Plans (QMPs).
• Verify implementation of documented procedures, processes, and controls across operational and project activities.
• Identify systemic gaps, trends, and recurring issues impacting quality performance.
• Federal, FTA & BABA Compliance
• Assess and communicate potential impacts of identified quality issues on project risk, cost growth, and schedule performance, consistent with FTA oversight expectations.
• Prepare clear, concise audit reports for senior management, project leadership, and clients.
• Present audit outcomes, risk exposures, and improvement recommendations to leadership forums.
• Track and report audit KPIs, trends, and closure status.
• Act as a subject matter expert on quality auditing, ISO standards, and compliance expectations.
• Provide guidance and coaching to project and functional teams on audit readiness and quality best practices.
• Interface with clients, certification bodies, regulators, and partners during audits.
• Support continuous improvement initiatives driven by audit findings and lessons learned.
• Contribute to updates of corporate quality policies, procedures, and governance frameworks.
• Promote a strong quality culture and ethical, independent audit practices across the organization.

You’ll Need To Have

• Bachelor’s degree in Engineering, Construction Management, Quality Management, Business, or related discipline. Experience
• 8+ years of progressive experience in quality management, auditing, or compliance, preferably in engineering, infrastructure, construction, or professional services environments.
• Demonstrated experience leading audits on complex projects or multi location organizations.
• ISO 9001 Lead Auditor (required or strongly preferred)
• Certified Quality Auditor (CQA) or equivalent (preferred)
• Strong knowledge of ISO 9001, risk based auditing, and QMS implementation.
• Working knowledge of FTA 15 Elements and Buy America/Build America requirements
• Ability to assess complex systems, analyze root causes, and identify systemic risks.
• Excellent written and verbal communication skills, including executive level reporting.
• Strong stakeholder management skills with the confidence to challenge non compliance constructively.

Note:

The estimated starting salary for this position is $150k. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.