Quality Assurance Workflow Automation and Analytics Engineer

Consolidated Nuclear Security; Oak Ridge (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

Consolidated Nuclear Security in Oak Ridge, TN is seeking a Quality Assurance Workflow Automation and Analytics Engineer to streamline QA processes through automated workflows and AI-assisted tooling.

You will design and deploy digital forms and dashboards using Tableau, SharePoint, Copilot, SAP, and PWM, partnering with Information Services to secure enterprise integrations while ensuring traceability and verification of results.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, IT, or related technical field.
• Experience with workflow automation and data visualization tools.
• Ability to translate QA needs into automated digital workflows.

Responsibilities

• Design, build, and maintain automated QA workflows and forms.
• Develop AI-assisted workflows and scripts to improve efficiency.
• Ensure tools connect securely to QA data sources.
• Map processes, identify bottlenecks, and propose digital solutions.
• Create real-time dashboards to monitor quality metrics.
• Provide troubleshooting and maintenance for QA automations.

Skills

Workflow automation

Data visualization

Python programming

AI tooling

Process improvement

Education

Bachelor’s degree in Engineering or IT

Tools

Tableau

SharePoint

Microsoft Copilot

SAP

PWM

AI platforms

Job description

Career Opportunities: Quality Assurance Workflow Automation and Analytics Engineer (20229)

Requisition ID20229-Posted09/08/2026-Quality Management- Level of Experience (1) -No travel required- Job Location Options (1)

Location: Oak Ridge, TN
Job Title: Quality Assurance Workflow Automation and Analytics Engineer
Career Level From: Associate
Career Level To: Senior Specialist
Job Specialty: Quality Assurance

What You'll Do

The Quality Assurance Workflow Automation and Analytics Engineer works alongside Quality Assurance and Readiness Assurance staff to make essential day to day work faster, more consistent, and easier to verify. The role identifies manual and repetitive work that consumes professional time, then builds the automated workflows, digital forms, and AI-assisted tools which carry that work out reliably to accelerate assurance processes. Work is performed within site-approved platforms, and the role partners with Information Services and Digital Transformation on anything that crosses enterprise system boundaries.

Key responsibilities include:

• Workflow Automation: Design, build, and maintain automated quality assurance workflows and digital forms using site-approved systems such as Tableau, SharePoint, Microsoft CoPilot, SAP, PWM, and approved AI platforms. This includes developing and testing new digital quality oversight tools, workflows, and automated report generators to remove administrative redundancies and enhance process efficiency.
• Automated Process & AI Optimization: Partner with QA process owners to master mission-critical workflows, delivering engineered prompts, templates, agents, and/or scripts that convert manual tasks into dependable, AI-assisted workflows. Drive each solution from concept to production on rapid, focused cycles. Securely connect approved AI capabilities to QA data sources, coordinating with Information Services for enterprise-level system integration.
• Reliability and Verification: Design the review points, checks, and record keeping that make digital workflows verifiable, repeatable, and defensible within a nuclear quality program. Test each tool against known cases before it is placed in use, and retest after changes to confirm it still performs as expected.
• Process Mapping and Analysis: Collaborate with QA program leads to evaluate existing process maps, identify manual bottlenecks, and recommend modern digital solutions that can be rapidly prototyped and deployed to compress cycle times and move schedule velocity to the left.
• Data Visualization and Performance Metrics: Connect automated workflows to centralized tracking systems and interactive dashboards such as Tableau. Build and maintain real-time status and analytics boards that monitor critical quality metrics, trends, and milestones, giving leadership actionable, data-driven insight.
• Technical Translation and Modernization Liaison: Translate Quality Assurance process needs into clear technical requirements that Information Services and Digital Transformation partners can act on. Serve as the QA point of contact for emerging digitization work, and turn user ideas into simple working prototypes that demonstrate value before larger investment is made.
• Technical Troubleshooting and Maintenance: Provide the scripting adjustments needed to troubleshoot and sustain existing QA office automations, ensuring daily operational reliability.
• Support Organizational Continuous Improvement initiatives related to digital modernization and digital assurance.

What You Can Expect

• Meaningful work and unique opportunities to support missions vital to national and global security
• Top-notch, dedicated colleagues
• Generous pay and benefits with a stable organization
• Career advancement and professional development programs
• Work-life balance fostered through flexible work options and wellness initiatives
• OR 8 or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting
• Basic understanding of, or experience with, workflow automation tools, data visualization software (such as Tableau or PowerBi), and relational databases.
• Practical experience working with commercial large language models beyond the chat interface, including from a command line or through an application programming interface (API), and the ability to write instructions that return consistent, structured results that a script or database can use.
• Sound judgment about the limits of AI-generated output, including the ability to explain why a model result cannot stand on its own as a quality record and to build in the verification steps that make it usable.
• Basic knowledge of Microsoft Copilot and experience developing or configuring AI agents to automate workflows within enterprise environments.
• Exceptional technical problem-solving, process-mapping, and communication skills; ability to translate complex operational steps into simple, automated digital pipelines.
• Ability to obtain and maintain a Department of Energy "Q" clearance is required.

Preferred Job Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline. (Newly graduated engineers with strong internship or academic project experience in workflow automation are encouraged to apply.)
• Demonstrated proficiency using advanced AI assistants to generate code, draft documentation, or optimize database queries, including the ability to review and test that work before it is used.
• Experience setting up and managing automated digital workflows within a highly regulated environment, preferably a nuclear or aerospace facility.
• Familiarity with Y-12 specific databases, processes, or tracking systems (e.g., RCAPTS, TOPIC, SAP).
• Demonstrated experience presenting functional digital prototypes to technical teams and incorporating user feedback.
• Experience building question and answer tools that draw on a defined set of documents and return answers traceable to the source material.
• Experience building multi-step workflows in which a model retrieves information from a database or system and passes the result along to the next step.
• Demonstrated experience developing, deploying, and optimizing agents using Microsoft Copilot or comparable enterprise AI platforms, including integrating Copilot-driven solutions with existing quality assurance workflows.
• Experience checking AI-assisted work systematically, including building test cases, scoring accuracy, and confirming that changes have not degraded earlier results.
• Experience pulling usable data out of scanned or legacy documents, including tables and PDF content.
• Working proficiency in Python for data handling and simple integrations.
• Experience working with tools inside a restricted or accredited network environment where outside services are not available.

Why Y-12?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.

Notes

The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.

If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.

Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.

This position may require entry to the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.

This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.

CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.

CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.