Quality Assurance & Training Specialist (Mental Health)

Lilliput a part of Wayfinder Family Services; California; On-site; USD 28,000 - 35,000; Full time

Job summary

Wayfinder Family Services seeks a Quality Assurance Specialist for the ATLAS program in Sacramento County. You will oversee documentation, billing, and evidence-based fidelity, ensuring compliance with Medi-Cal services and agency policy.

You will train staff and collaborate with supervisors to improve client records. The role emphasizes reviewing intake through discharge documents, supporting EPSDT and related funding streams, and coordinating quarterly performance reviews.

Qualifications

• Bachelor's degree in psychology, social work, human services, or equivalent
• At least 1 year of experience in county behavioral health documentation, billing, or quality assurance
• Knowledge of Medi-Cal specialty mental health documentation and EPSDT requirements
• Experience conducting chart reviews and providing corrective feedback/training
• Bilingual in English and Spanish preferred

Responsibilities

• Review and ensure content compliance of client records including intake, assessments, treatment plans, progress notes, and related documents
• Provide feedback and training to staff on corrections, trends, and documentation gaps
• Maintain tracking of due dates, cycles, and pending documentation; generate reminders and reports
• Verify funding classifications for Medi-Cal and related services and escalate classification questions
• Coordinate with Quality/Risk/Performance Improvement for quarterly reviews; support housing documentation as needed
• Provide new-hire and ongoing training on documentation, billing, and QA processes

Skills

Documentation compliance

Training staff

Bilingual (English/Spanish)

Education

Bachelor's degree in psychology, social work, human services, or related field

Job description

Wayfinder Family Services seeks a Quality Assurance Specialist for the ATLAS program in Sacramento County. You will oversee documentation, billing, and evidence-based fidelity, ensuring compliance with Medi-Cal services and agency policy.

You will train staff and collaborate with supervisors to improve client records. The role emphasizes reviewing intake through discharge documents, supporting EPSDT and related funding streams, and coordinating quarterly performance reviews.