Quality Assurance Technician – Process & Root-Cause Analytics

Watts Water Technologies; Franklin (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical & dental coverage

Retirement benefits

Paid holidays & PTO

Professional development & educational

Fitness reimbursements

Employee discounts

Job summary

Watts Water Technologies in Franklin, NH is seeking a Quality Inspector/Technician to analyze quality problems, develop inspection plans, and support PPAP/FAI activities. This onsite role requires strong data analysis and collaboration with Engineering, Planning and Operations.

You will perform product and process audits, drive root cause actions, and maintain documentation control while ensuring safety and quality standards across manufacturing.

Qualifications

• High school diploma/GED preferred with 4-5 years of related Quality experience.
• Demonstrated ability to read blueprints and use measuring tools.
• Excellent written and oral communication skills.
• Experience using MS Office and MRP software.

Responsibilities

• Support the Manufacturing team by identifying and working process improvements, the analysis of quality problems driving root cause and corrective action to prevent future occurrence of issues.
• Perform failure analysis of customer complaints and returns.
• Drive root cause and corrective action to prevent future occurrence concerns.
• Support Quality Engineering on the revision and preparation of internal and external PPAP and FAI.
• Perform product and process audits, resolve corrective actions and document control duties.
• Participate on the Material Review Board daily activities to collect scrap data and address actions to reduce scrap costs.
• Communicate, prepare reporting of supplier, in-process and customer quality data and metrics.
• Coordinate Document Control activities to ensure proper release and training of revised documentation and procedures.
• Assist Quality Engineer with set‑up and perform destructive and non‑destructive tests on materials, parts, or products.

Skills

Reading blueprints

Measuring tools

MS Office

MRP software

Quality data analysis

Education

High school diploma/GED

Tools

MS Office

MRP software

Job description

Watts Water Technologies in Franklin, NH is seeking a Quality Inspector/Technician to analyze quality problems, develop inspection plans, and support PPAP/FAI activities. This onsite role requires strong data analysis and collaboration with Engineering, Planning and Operations.

You will perform product and process audits, drive root cause actions, and maintain documentation control while ensuring safety and quality standards across manufacturing.