Quality Assurance Technician Night Shift

Primo Brands; Hot Springs (AR); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Health Benefits

401K with 5% match

Employee Stock Purchase Plan (ESPP)

Paid vacation and sick time

9 paid holidays and 3 floating/holiday

Job summary

Primo Brands is seeking a water-processing operator for the Hot Springs, AR facility. You will operate, monitor, and troubleshoot water-processing equipment, coordinate tanker deliveries, and perform sanitation per SOPs to maintain quality and safety across production lines.

Join a team focused on healthy hydration, safety, and continuous improvement. The role includes shift work on a 6:00pm–6:00am rotation with benefits and growth opportunities within a large beverage network.

Qualifications

• Two or more years’ experience operating production equipment.
• Coursework, a certificate, or a degree in food science, microbiology, chemistry, quality, manufacturing, or a related field.
• Experience in food or beverage manufacturing, particularly bottled-water or beverage production.
• Experience in quality assurance or production within a food or beverage processing facility.
• Experience with sanitation and microbiological-control systems.
• Experience with SAP or another enterprise software system.

Responsibilities

• Operate, monitor, troubleshoot, and complete changeovers for water-processing equipment, including tanker-unloading systems, silos, carbon systems, reverse-osmosis (RO) systems, Flowvert panels, greensand systems, and filtration equipment.
• Coordinate water-management activities, including tanker deliveries and communication with drivers.
• Operate sanitation equipment, including the central clean-in-place (CIP) skid, foamers, and power washers.
• Perform sanitation procedures for water-processing and bottling equipment in accordance with approved SOPs.
• Maintain daily chemical inventory records and reconcile chemical usage.
• Safely operate a forklift in accordance with site requirements and training.

Skills

English proficiency

Safety awareness

Independent & teamfähig

Education

Food science / Microbiology / Chemistry / Quality / Manufacturing coursework or degree

Tools

SAP or similar ERP

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Factory Location: Hot Springs, ARCompensation: $23.00 / hour with $.50 increases after 90 and 180 days with completion of successful review

Shift differential: 6%-8% of base hourly rate paid for applicable hours worked

Schedule: Night Shift; 6:00pm - 6:00am on a 2-2-3 rotation

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismembermentOther great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

• Operate, monitor, troubleshoot, and complete changeovers for water-processing equipment, including tanker-unloading systems, silos, carbon systems, reverse-osmosis (RO) systems, Flowvert panels, greensand systems, and filtration equipment.
• Coordinate water-management activities, including tanker deliveries and communication with drivers.
• Operate sanitation equipment, including the central clean-in-place (CIP) skid, foamers, and power washers.
• Perform sanitation procedures for water-processing and bottling equipment in accordance with approved standard operating procedures (SOPs).
• Maintain daily chemical inventory records and reconcile chemical usage.
• Safely operate a forklift in accordance with site requirements and applicable training.

• Perform required quality checks, interpret results, and accurately record data.
• Conduct basic laboratory testing, including pH, turbidity, conductivity, chemical titrations, and other established quality procedures.
• Prepare and plate microbiological samples in accordance with approved procedures.
• Create spiked samples for proficiency testing.
• Review operator quality data daily and elevate identified deviations.
• Coordinate water sensory evaluations for taste and odor and document results.

• Monitor compliance with Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Point (HACCP) principles, food-safety requirements, food-defense requirements, and internal standards through assigned audits, observations, and record reviews.
• Verify that assigned production lines and processes are validated in accordance with applicable compliance standards and elevate gaps.
• Follow approved SOPs and recommend document updates through the established review and approval process.
• Support site and corporate quality initiatives and contribute to site safety and quality key performance indicators (KPIs).
• Maintain complete, accurate, and timely quality, sanitation, and operational records.

• Analyze quality and operational results, investigate abnormalities, and complete or elevate corrective actions within assigned authority.
• Troubleshoot equipment issues, make authorized basic corrections, and document adjustments.
• Support production and technical teams with quality investigations, root-cause analysis, and resolution of process issues.

• Communicate results, deviations, corrective actions, and improvement plans to appropriate team members and stakeholders.
• Provide quality-assurance training support as assigned.
• Maintain clean, organized work areas and comply with sanitation and safety standards.
• Perform other related duties and provide department coverage as business needs require.

Qualifications

• Ability to perform basic computer navigation and use Microsoft applications, or ability to learn the required systems.
• Ability to work independently and collaboratively with minimal supervision.
• Ability to understand procedures, complete records, and communicate safety, quality, and operational information effectively.
• Ability to safely operate a forklift based on prior experience or training provided by the company.

• Two or more years’ experience operating production equipment.
• Coursework, a certificate, or a degree in food science, microbiology, chemistry, quality, manufacturing, or a related field.
• Experience performing basic laboratory procedures.
• Experience in food or beverage manufacturing, particularly bottled-water or beverage production.
• Experience in quality assurance or production within a food or beverage processing facility.
• Experience with sanitation and microbiological-control systems.
• Experience with SAP or another enterprise software system.

• Working knowledge of food safety, food defense, audit and regulatory environments, microbiological testing, manufacturing control systems, GMPs, and HACCP principles.
• Strong organizational, documentation, recordkeeping, communication, and interpersonal skills.
• Ability to analyze quality and operational data, troubleshoot issues, and make sound decisions within assigned authority.
• Ability to coordinate effectively with internal contacts to maintain the flow of work.

• Ability to obtain certifications or licenses related to water-processing duties when required.

• Ability to lift and carry up to 60 pounds and stand for extended periods during the workday.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct‑to‑consumer offerings and industry‑leading line‑up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Aff…? We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.