Quality Assurance Technician - Apparel

Meijer; Grand Rapids (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is looking for a Quality Assurance Support professional in Grand Rapids, Michigan. The selected candidate will support the QA team in maintaining high product quality for apparel and softlines. The role involves developing testing protocols and partnering with various teams to address quality management effectively.

Qualifications include a Bachelor's degree in Apparel and Textile Technology, along with at least 3 years of experience in apparel quality assurance. The company offers flexibility with a hybrid work schedule: Monday-Wednesday in the office and Thursday-Friday remote.

Qualifications

• 3 years of related experience in apparel quality assurance at the retail level.
• Strong knowledge of apparel quality management systems.
• Ability to proactively recognize and address quality issues.

Responsibilities

• Support QA team in maintaining processes and training programs.
• Provide apparel technical support to the quality team.
• Review apparel testing failures and assist in corrective actions.

Skills

Apparel quality management systems

Leadership

Cross-functional collaboration

Communication skills

Problem-solving

Education

Bachelor's degree in Apparel and Textile Technology or Design

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

SharePoint

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Supports quality assurance across Meijer's Softlines Own Brand businesses to ensure product quality, consistency, and customer satisfaction while maintaining high standards for fit, workmanship, durability, and reliability.

Position will follow our hybrid schedule: Monday-Wednesday in Grand Rapids MI office, Thursday-Friday remote.

What You'll Be Doing:

• Supports the QA team in maintaining processes, infrastructure, and training programs that help ensure Meijer Own Brand apparel and softlines products meet customer expectations for quality and safety throughout development and production, minimizing issues, returns, and recalls.
• Provides apparel technical support to the quality team responsible for Softlines.
• Supports the development of product standards for apparel and softlines tech packs.
• Supports the creation and ongoing maintenance of testing protocols for apparel and softlines products.
• Partners with the Apparel Regulatory Specialist to ensure regulatory requirements are accurately incorporated into testing protocols and tech packs.
• Coordinates with testing labs and manufacturers to ensure products are evaluated in accordance with Meijer quality standards.
• Reviews apparel testing failures and supports the QA team in implementing appropriate corrective actions.Collaborates with Technical Designers to help maintain garment construction standards.
• Provides administrative and operational support for Meijer's quality management system for apparel and softlines, including activities related to the vendor scorecard and qualification program.
• Supports lab selection processes and assists with activities related to vendor and manufacturer evaluation.
• Communicates with Meijer team members, vendors, and overseas agents to support apparel quality initiatives and requirements.
• Assists in developing and implementing post-launch product evaluation strategies, including the review of customer return data, complaint data, and in-store assessments.
• Executes directives from the QA Manager that support the strategic direction of the business.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring With You (Qualifications):

• Bachelor's degree, with a preference for a degree in Apparel and Textile Technology or Design.
• 3 years of related experience in apparel quality assurance at the retail level. Demonstrated leadership and cross-functional collaboration with internal and external teams.
• Strong knowledge of apparel quality management systems
• Working knowledge of Acceptable Quality Level standards
• Familiarity with garment construction standards and approaches for a variety of fabrics including cut & sew knits, sweater knits and wovens
• Experience working with overseas agents, indirect vendors and manufacturers.
• Ability to proactively recognize and address potential issues which could impact merchandise quality
• Positive individual who thrives on building new processes and influencing others in a dynamic, fast paced environment
• Able to generate accurate work product quickly as requested and influence others to do the same
• Ability to work across all divisions and levels of the organization.
• Excellent written and verbal communication skills
• Strong organizational skills
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook, SharePoint
• Experience working with PLM systems a plus
• Proven ability to independently problem solve, analyze and assess

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.