Quality Assurance Technician - 2nd Shift

Grafika; Reading (Berks County); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Holiday pay beginning on day one

Medical insurance

Dental plan options

Vision insurance

FSA

Life insurance

Short-term disability insurance

Voluntary life insurance options

401(k) with company match

Employee Assistance Program

Wellness Program

Job summary

Grafika, a technology-driven print and packaging manufacturer in Pennsylvania, is seeking a Quality Assurance Technician for the 2nd shift (2:00 PM–10:00 PM) on site in Sinking Spring. You will inspect products, support production quality, and ensure compliance with Grafika's quality standards and certifications.

You will analyze data, assist with root-cause investigations, and participate in internal/external audits while maintaining accurate COAs and KPI tracking.

Qualifications

• Associate degree in Quality, Manufacturing, Engineering, Business or related field preferred, but not required.
• Minimum of 2–3 years of hands-on Quality Assurance/Control experience in manufacturing.
• Experience with product inspections, nonconformities, and quality decision making.
• Knowledge of root-cause analysis and corrective actions.

Responsibilities

• Perform visual, dimensional, and other quality inspections to ensure products meet specifications.
• Provide quality support and guidance to production employees.
• Identify, document, and communicate nonconformities and quality concerns.
• Follow GMP, ISO/SQF, and food safety procedures.
• Review specifications and production documentation.
• Support calibration and inspection equipment.

Skills

Quality assurance

Problem solving

Communication

Data analysis

Education

Associate degree in Quality/Manufacturing/Engineering/Business

Tools

Measurement equipment

Calibration practices

Job description

Quality Assurance Technician – 2nd Shift

Sinking Spring, PA | Full-Time | On-Site

Schedule: 2:00 PM – 10:00 PM

Quality Matters Here. So Does Your Work.

Grafika is a technologically advanced print and packaging manufacturer with a long history of delivering high-quality products and dependable, customer-focused service.

We continue to invest in our people, equipment, technology, and processes, and we're looking for an experienced Quality Assurance Technician to join our 2nd Shift team.

This is a hands-on role for someone who enjoys being on the production floor, solving problems, working with people, and making sure the products leaving our facility meet both customer expectations and Grafika's quality standards.

What You'll Do

As a Quality Assurance Technician, you'll work closely with production and operations throughout the manufacturing process to:

• Perform visual, dimensional, and other quality inspections to ensure printed and packaged products meet customer specifications and internal standards.
• Provide hands-on quality support and guidance to production employees.
• Identify, document, and communicate nonconformities and quality concerns.
• Follow and help reinforce established safety, GMP, food safety, and quality procedures.
• Review job specifications, quality requirements, and production documentation.
• Perform routine equipment checks and support calibration of measurement and inspection equipment.
• Review and analyze quality data to identify trends and opportunities for improvement.
• Assist with root-cause investigations and corrective actions related to customer complaints and internal quality issues.
• Support Grafika's SQF and ISO quality systems and certification requirements.
• Assist with internal and external audits and completion of corrective actions.
• Prepare customer Certificates of Analysis (COAs) and maintain raw-material COA documentation.
• Assist with quality KPI tracking and reporting.
• Coordinate and participate in product rework activities when necessary.
• Support trials and quality evaluations for new products and processes.
• Provide quality-related training as needed.
• Support continuous improvement initiatives throughout the facility.
  

What We're Looking For

We're looking for an experienced quality professional who can step into the role with a solid understanding of quality assurance in a manufacturing environment. We'll teach you Grafika's products, equipment, systems, and processes — but we're looking for someone who already understands the fundamentals of quality and can contribute quickly.

• Associate degree in Quality, Manufacturing, Engineering, Business, or a related field preferred, but not required.
• Minimum of 2–3 years of hands-on Quality Assurance or Quality Control experience in a manufacturing environment.
• Experience performing product inspections, identifying nonconformities, documenting findings, and making sound quality decisions.
• Working knowledge of root-cause analysis, corrective actions, and continuous improvement practices.
• Experience with quality management systems such as ISO, SQF, GMP, food safety, or similar regulated manufacturing standards.
• Experience using measurement and inspection equipment and an understanding of calibration requirements and practices.
• Ability to read and interpret specifications, job documentation, quality standards, and customer requirements.
• Strong analytical and problem-solving skills with the ability to evaluate data, recognize trends, and identify potential quality issues.
• Confidence communicating quality concerns and working directly with production teams, supervisors, and leadership to resolve issues.
• Strong documentation skills and attention to detail.
• Proficiency with Microsoft Excel, Word, and Outlook and comfort working within electronic quality or production systems.
• Printing, packaging, paperboard, labels, or related converting/manufacturing experience is strongly preferred.
• Must be organized, dependable, self-directed, and comfortable making quality decisions in a fast-paced production environment.

This role is best suited for someone who already knows quality — we'll teach you Grafika.

Why Grafika?

Our Quality team isn't simply checking finished products at the end of the process. They're working alongside production to prevent problems, improve processes, protect our customers, and help us manufacture better products.

As Grafika continues to grow, we continue to invest in the people, technology, equipment, and processes that move our business forward.

Benefits

Grafika offers a comprehensive benefits package, including:

• Paid Time Off
• Holiday pay beginning on day one
• Medical insurance
• Two dental plan options
• Vision insurance
• Flexible Spending Account (FSA)
• Company-paid life insurance
• Company-paid short-term disability insurance
• Additional voluntary life insurance options
• 401(k), with company match
• Employee Assistance Program
• Employee Wellness Program
  

Important Location Information

This is a full-time, on-site position in Sinking Spring, Pennsylvania, working 2:00 PM – 10:00 PM.

This position is not eligible for relocation assistance. Candidates must currently reside within a reasonable commuting distance of our Sinking Spring facility or be able to relocate independently.

If you're an experienced quality professional who is detail-oriented, enjoys solving problems, and wants to be part of a manufacturing team where your work has a direct impact on the finished product, we'd like to hear from you.