Quality Assurance Technician

Precision Castparts Corp. (PCC); Muskegon (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Quarterly bonus program

On-site workplace

Job summary

Precision Castparts Corp. is seeking a Quality Technician at the Muskegon plant to address quality issues across manufacturing, technical, and commercial teams.

The role emphasizes developing and overseeing training activities and compiling data for reporting, with close collaboration to meet strategic objectives. The ideal candidate will have a technical degree with QA experience, strong communication, and the ability to manage multiple priorities in a high-demand environment.

Qualifications

• Two-year technical degree or higher with 2–5 years in QA, training, or auditing in manufacturing.
• Excellent verbal and written communication to internal and external customers.
• Strong analytical thinking and problem-solving skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Adhere to 6-S initiatives and policies.
• Maintain and update employee training requirements for changing needs.
• Develop and maintain structured on-the-job training outlines.
• Evaluate training effectiveness via audits and adjust as needed.
• Oversee maintenance of training records.
• Collaborate with Commercial/Technical teams to address customer issues.
• Participate in Continuous Improvement initiatives and quality audits.
• Support complaint desk processes and corrective actions.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Troubleshooting

Organizational skills

Multitasking

Goal setting

Training ability

Education

Two-year Technical Degree or equivalent

Tools

MS Word

Excel

Access

PowerPoint

Job description

Country

United States of America

State / County

Michigan

City

Muskegon

Division

Metals

Company

Cannon Muskegon

Function

Quality

Workplace Type

On-Site

Position type

Full Time

Opportunity ID

23788

Job Description

Flagship Aerospace and Orthopedic Metals Plant

Rich Quarterly Bonus (with track record of meeting/exceeding Bonus payouts!)

Quality Technician Summary

The Quality Technician is responsible for addressing quality-related issues of a technical nature posed by Manufacturing, Technical, and Commercial staff as well as by external customers, with an emphasis on developing and overseeing training activities for all personnel. Compilation of data, generation of reports, updating of databases, and working closely with internal and external groups to meet strategic objectives is also required.

Primary Responsibilities

• Adhere to all Company 6-S initiatives and policies.
• Maintain and enhance employee job requirements as necessary to meet changing manufacturing and customer demands.
• Develop and maintain structured On-The-Job (OTJ) training outlines.
• Evaluate the effectiveness of training through verification audits, and make changes as required to meet objectives.
• Oversee the maintenance of employee training records.
• Participate in the specification review process, including reviewing current standards, resources, and communication for customer acceptance.
• Partners with Commercial and Technical departments to deliver professional, accurate responses to customer complaints, issues, and questions as necessary.
• Participates in or leads Continuous Improvement initiatives.
• Plans and participates in Quality Audits as required.
• Assists in the execution of C-M's Quality Management System.
• Loads, edits, and assigns complaint desk tickets - internal and external corrective actions.
• Evaluates the effectiveness of complaint desk tickets - internal and external corrective actions through verification audits.
• Partner with Department Managers / Supervisors to update company documents and train on how to use company databases.
• Partner with groups and other departments to meet company goals and objectives.
• Other duties as assigned.

Education and experience - Required

• Two-year Technical Degree, or in lieu of a degree, High School Diploma, GED, or equivalent with two to five (2-5) years of experience in a Quality Assurance, Training, or Auditing role in a manufacturing environment.

Skills/Competencies

• High degree of computer proficiency (MS Word, Excel, Access, PowerPoint, etc.).
• Champions change by actively promoting and seeking changes that move the business forward.
• Excellent verbal and written communication skills to allow effective transfer of information to both internal and external customers.
• Strong interpersonal skills, maintain a positive attitude and work to maintain positive relationships with co-workers and others outside the organization.
• Ability to set goals and objectives and takes responsibility to achieve these in a timely manner.
• Strong analytical thinking and problem-solving skills.
• Excellent troubleshooting skills
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and work with personnel at all organizational levels.

PHYSICAL DEMANDS

Office: Must be able to frequently remain in a stationary position. Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Occasionally required to perform work in a manufacturing setting, occasional exposure to high noise level and heat.

ADDITIONAL NOTES

• The Company retains the right to change or assign other duties to this position.
• Proof of US citizenship, nationality, and/or permanent resident status in order to comply with all applicable export and import laws and regulations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Company Profile

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.