Quality Assurance Technician

Smurfit Westrock; Marion (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Smurfit Westrock in Marion, NC is seeking a Quality Assurance Technician to support the packaging production line. The role includes overseeing multiple auditing steps—Work-in-Process Sorter, Final Auditor, Sample Auditor, and Finished Goods Sorting—as well as safeguarding product quality and compliance with customer specifications.

The ideal candidate will have 5+ years in manufacturing quality, strong math and measurement skills, the ability to follow written and verbal instructions, and a

Qualifications

• 5+ years of work-related experience in a manufacturing environment or equivalent.
• Experience in a quality-related field preferred.
• Good problem-solving skills.
• Ability to follow written and verbal instructions.
• Strong mathematical ability and measurement understanding.
• Ability to work in a team environment.
• Ability to work without close supervision.
• Pass a color blindness test.

Responsibilities

• Work-in-Process Sorter – identify non-conforming cartons, sort, document per WI.
• Final Auditor – inspect random samples, flag non-conforming cartons, complete paperwork.
• Sample Auditor – perform sampling and complete COC/Analysis as applicable.
• Finished Goods and WIP Sorting – perform line clearance, sort cartons, move to staging area.
• Provide assistance to QA Manager/Lead and promote teamwork.
• Follow SQF requirements and wear PPE; report food safety concerns.

Skills

Problem solving

Teamwork

Following instructions

Color vision

Mathematical ability

Job description

Within the Quality Assurance Technician description there are 5 distinct sets of responsibilities: Work-in-Process Auditor, Final Auditor, Sample Auditor, Finished Goods Sorting Coordinator, and Work-in-Process Sorter. All roles of the auditing process provide documentation and samples to ensure quality folding cartons are produced and meet customer specifications prior to delivering to the customer. If a non-conformity is detected, the Quality Assurance Technician is responsible for placing the order on hold, providing accurate disposition, and segregating the cartons to avoid mixing of product.

ESSENTIAL JOB FUNCTIONS

• Work-in-Process Sorter – performs responsibilities according to established WI, including identifying pallets of non-conformity cartons, moving to sorting area, sorting cartons, measuring, and converting the total non-conforming cartons using conversion chart, completes paperwork, and follows disposition instructions by QA Manager or QA Lead, and performs line clearance according to WI.
• Final Auditor – performs responsibilities according to established WI, physical inspection of random samples, pulling samples for customer and sales representative, paperwork completion such as Customer Sample/COC, randomly auditing completed cases from conveyer and flagging/segregating any cartons of non-conformity, notifies Account Coordinator of any shortages.
• Sample Auditor – performs responsibilities to established WI including statistical sampling according to customer specifications and completing COC/Analysis as applicable.
• Finished Goods and WIP Sorting – performs responsibilities according to established WI including performing line clearance according to WI, sorting cartons, completing documentation, moving cartons to finishing goods staging area.
• Provides other assistance to the QA Manager or QA Lead as requested.
• Works proactively to promote teamwork at all levels of the company.
• Conforms with and abides by all regulations, policies, work procedures, safety rules, security procedures and instructions.
• Performs all duties according to established safety policy, including wearing all required PPEs to perform duties.
• Follows all SQF requirements in the position and immediately reports all food safety concerns to management.

QUALIFICATIONS:

• 5-years work related experience in a manufacturing environment and/or training, or equivalent combination of education and experience preferred. Experience in quality related field is preferred.
• Good problem-solving skills.
• The ability to follow written and verbal instructions.
• Good mathematical ability, including understanding of measurements.
• Ability to work in team environment.
• Ability to work without close supervision.
• Pass a color blindness test.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.