Quality Assurance Technician

Custom Processing Services, Inc.; Greenville, Northern (PA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Custom Processing Services, Inc. in East Greenville, PA, is hiring a QA Technician to serve as the primary release agent for the shift.

You will review data and documentation against customer agreements and interface with the inventory release software. Responsibilities include in-process QC testing, internal audits, and supporting new product development, with a focus on data analysis, Certificates of Analysis, and process yields.

Qualifications

• High level of safety consciousness and policy compliance.
• Strong quality integrity and adherence to instructions.
• Excellent attention to detail in documentation and data.
• Ability to work independently with minimal supervision.
• Experience in manufacturing quality functions preferred.
• Post-high school education preferred.
• Proficiency in Microsoft Office required.
• Lean or 5S experience preferred.

Responsibilities

• Release production upon QA review and customer agreement.
• Test and analyze production data and documents.
• Support QC testing and in-process checks.
• Conduct internal audits and participate in new product development tasks.
• Create data analysis tables and reports including Certificates of Analysis.
• Investigate root causes for non-conformances and deviations.
• Operate gauging and test equipment and maintain calibration.
• Assist in qualification and validation studies.
• Prepare samples for shipment to customers.
• Maintain laboratory organization and sample storage areas.
• Review incoming receipts against customer requirements.
• Perform product release per Qdoc-01 requirements.
• Perform inspections; assist on special projects.
• Share learnings with shift team to achieve group goals.
• Track and communicate results of departmental metrics.
• Perform any other work or task as assigned.

Skills

Safety consciousness

Quality integrity

Attention to detail

Independent work

Manufacturing experience

Critical thinking

Communication skills

Lean or 5S experience

Education

Post high school education preferred

Tools

Microsoft Office Suite

Job description

Description

In this critical role to our manufacturing process and shift team, the QA Technician will be the primary release agent for all production on the shift. This is completed through a review of data and documentation in comparison to the customer agreement, and the interface with the inventory release software. Additionally, this role may support QC (in process) testing of production jobs, perform internal audits, and new product development tasks.

Accountable Functions:

• Performs the assigned task with a high level of safety in mind, both personal and group safety considerations.


• Assures that manufactured products meet customer requirements by testing, analyzing production data and documentation, and confirming post-production samples.


• Provides production support by analyzing non-conforming materials, in process production, and returned goods, and communicates results to management.


• Creates suitable data analysis tables and reports. Analyzes data and generates summary reports including Certificates of Analysis, Process Yields, etc. and submits to customer


• Provides analytical investigations and develops root cause for non-conformances and deviations.


• Operates gauging and test equipment for quality assurance functions including calibration, troubleshooting, and preventative maintenance


• Assists in the performance of qualification and validation studies.


• Prepares samples for shipment to customers


• Manages the organization, supply inventory, and cleanliness of the laboratory and sample storage areas.


• Reviews incoming receipts against QDoc-01 requirements (customer requirements).


• Perform product release per Qdoc-01 requirements.


• Perform inspections; Assist on special projects.


• Openly communicates and shares learnings and information to the shift team in an effort to achieve group achievement.


• Tracks and communicates results of departmental metrics


• Performs any other work or task as assigned

Required Qualifications:

• High level of Safety consciousness in performing work and following policies


• High level of Quality integrity in performing work and following instructions


• High level of attention to detail


• Ability to work alone and stay on task without direct supervision (self-supervise)


• Previous experience in manufacturing, specifically in plant tactical Quality functions preferred


• Post high school education preferred


• Proficiency in Microsoft Office Suite


• High level of Critical thinking in decision making


• Excellent communication skills – both written and oral – and be able to maintain professionalism in communications


• Lean or 5S experience preferred

Location

• East Greenville, Pennsylvania facility (90%)


• Other company location as required - Reading, Pennsylvania campus (10%)

Work Environment

• Laboratory (60%)


• Manufacturing (30%)


• Office (10%)

Growth Opportunities:

• Advancement in Quality area of CPS


• Advancement in a parallel manufacturing area of CPS (Inventory, Production, etc.)


• Operational Leadership opportunities


• Trial and developmental area opportunities


• Technical Sales opportunities

Travel Requirements:

• Limited, less than 2%


• Potential to travel to client sites for customer satisfaction activities


• Potential to travel to vendor sites for process and equipment learning