Quality Assurance Technician

Watts Water; Export (PA); On-site; USD 55,000 - 90,000; Full time

Job summary

Watts Water seeks a QA Calibration Professional to manage calibration programs, support QA operations, and ensure compliance with ISO standards. The role is onsite in Export, PA, with a 1st shift (6:30 AM–3 PM) and potential occasional 2nd shift hours.

You will coordinate external calibration services, maintain calibration software, and train staff in inspection methods. Requires 3+ years QA in manufacturing or inspection, and ISO internal auditor certification.

Qualifications

• Minimum 3+ years in QA inspection, methods, quality systems, or manufacturing.
• Internal Auditor (ISO) certification required.
• Experience in basic metrology and calibration.

Responsibilities

• Manage Calibration System and monthly requirements, ensure timely calibrations and records.
• Coordinate outside calibration services including testing, shipping, and receiving.
• Maintain and optimize Gage Trak Calibration software/database/process.
• Manage QA and production gage inventory and provide training on inspection methods.
• Support daily QA lab issues and ensure compliance with ISO standards.

Skills

Quality Assurance

Metrology

Inspection Techniques

Education

High school diploma or GED

ASQ Certifications (CMI, CQT, CQA) preferred

Tools

Gage Trak Calibration software

CMM

Job description

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Scope of Position

Responsible for managing the Calibration Program and providing technical assistance to support daily QA operations, projects, measurement methods and performance testing, and execution of the Quality Business System.

This position reports to the site Quality Manager. It is a 1st shift (6:30 AM-3 PM) position, however, you may be asked to work a modified shift that would include some 2nd Shift hours on occasion. This role is onsite and is based Export, PA.

Primary Job Duties and Responsibilities

• Manage the Quality Assurance Calibration System Issue list of monthly calibration requirements, assure timely completion of the calibrations, and verify record completeness and accuracy
• Coordinate outside calibration services and related activities (testing, quotes, shipping, receiving)
• Maintain and assist in the optimization of the Gage Trak Calibration software/database/process
• Manage the Quality Assurance and Production gage inventory
• Provide training and coaching on inspection and calibration methods
• Make decisions using detailed Acceptance Criteria and Product Specifications regarding quality of the parts/components
• Provide daily functional support to the QA Lab to resolve production, quality, safety, and equipment/gage related issues
• Verify non-conformances
• Support daily inspections and testing as required
• Provide support for continuous improvement and new product/process development projects
• Assist with the maintenance of the Quality Business System
  • Update and recommend improvements to existing procedures and develop new procedures
  • Assist with the electronic document control for the Quality Department (QBS)
  • Develop and improve inspection methods
  • Provide training on document/process changes
  • Manage the Internal Audit Process and conduct internal audits to ensure compliance with current ISO Standards
  • Assist with external ISO surveillance audits
• Certifications, Approvals and Registrations
  • Support outside agency visits related to certifications by interacting with the auditor/inspector, reviewing certification, records, and listings
  • Maintain all certifications, records, listings in electronic format
  • Review and monitor parts and products to ensure compliance of product to regulatory body requirements along with conformance to all applicable standards
• Provide support to the Returned Material Authorization Process as required
• Participate in and conduct Material Review Board meetings as required
• Assume responsibility for other projects and duties as assigned by Manager, Quality or Company management.
• Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)
• Travel Requirements: Minimal

Required Qualifications

• High school diploma or GED
• A minimum of 3+ years of experience with Quality Assurance Inspection, Methods, Quality Systems, or Manufacturing.
• Internal Auditor (ISO) certification required.
• Experience in basic Metrology and Calibration is required.
• Quality/Mechanical Lab experience is a plus.
• Understanding of inspection techniques and ability to use inspection equipment (micrometers, calipers, CMM, microscope, height gages, etc.).
• Ability to read and interpret part/assembly drawings.
• Computer proficiency on Microsoft Office (Word, Excel, Outlook, Explorer).
• Excellent interpersonal skills and written communication skills are required.
• Excellent organizational and time management skills are required.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks, drug screening, and required pre-employment testing as a condition of employment.

Preferred Qualifications

• A.S Degree-Manufacturing, Engineering, or technical discipline.
• ASQ Certifications (CMI, CQT, CQA) preferred.

General Applicable Company Competencies

• Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborat