Quality Assurance Technician (C - Nights)

Shurtape Technologies, LLC; Hickory (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Paid time off

Job summary

Shurtape Technologies, LLC, a leading adhesive tape manufacturer, is seeking a QA Technician in Hickory, NC. You will ensure quality of raw materials, in‑process, and finished products, recording results and supporting root cause analyses.

You will interact with multiple departments, participate in audits, and help maintain compliance with specifications. The role emphasizes accuracy, teamwork, and a proactive approach to quality improvement in a fast‑paced plant environment.

Qualifications

• High School diploma or equivalent.
• Basic math capabilities.
• Ability to read gauges, meters, and measurement scales.
• Proficient with SAP, Manhattan (Avon), and Microsoft Office.
• Strong communication and teamwork skills.
• Reliable attendance.

Responsibilities

• Promote a positive culture through clear and respectful communication, teamwork, and respectful treatment of all personnel.
• Read and address email messages.
• Attend and participate in meetings.
• Perform an effective pass down at shift change overs.
• Collect raw material and finished tape samples.
• Receive, review, file, and maintain raw material CoA and CoC.
• Perform incoming inspection to ensure compliance with specifications and audit plans.
• Perform testing for work in process such as compounds, adhesives, off coater tape, etc.
• Perform finished product testing to ensure compliance with specifications.
• Accurately record test results on the proper forms and computer systems.
• Perform assigned quality audits – FPC, FAI, IPC, etc.
• Assist in monitoring shelf lives and disposition of expired product.
• Control nonconforming material in SAP, Manhattan, and tagging system.
• Report nonconforming material to management and shift supervision.
• Label and store retain samples.
• Submit daily summary reports to plant leadership.
• Follow EHS policies and train modules in LMS.
• Recommend changes to procedures and equipment to improve productivity.
• Evaluate samples submitted in PSRs/complaints per instructions.
• Update reports for effective and efficient trending.
• Assist with testing process improvements and new product development at plant level.
• Assist and support specification updates and improvements.
• Support R&D by testing and quarantining trial materials.
• Assist with corrective action implementations.
• Other duties as assigned by the Quality Manager.

Skills

Basic math

Read gauges/meters

Excellent communication

Excellent attendance

Independent and self-motivated

Team player

Organized and detail oriented

Education

High School diploma / GED

Tools

SAP

Manhattan

Microsoft Office

Job description

Shurtape Technologies is a leading manufacturer and marketer of adhesive tape, offering innovative solutions for a variety of industries worldwide.

Summary of Position

The Quality (QA) Technician ensures the overall quality of raw materials, work in process, and finished products. QA technicians support manufacturing by effectively reporting test results and participating in root cause analyses. They may interact with Research and Development, Technical, Manufacturing, Sales, Marketing, Strategic Sourcing, Customer Logistics, Consumer Relations, and Suppliers. They test and report results for new, existing, and competitive products.

Essential Duties and Responsibilities

• Promote a positive culture through clear and respectful communication, teamwork, and respectful treatment of all personnel.
• Read and address email messages.
• Attend and participate in meetings.
• Perform an effective pass down at shift change overs.
• Collect raw material and finished tape samples.
• Receive, review, file, and maintain raw material Certificates of Analysis (CoA) and Certificates of Compliance (CoC).
• Perform incoming inspection to ensure compliance with specifications and / or audit plans.
• Perform testing for work in process such as compounds, adhesives, off coater tape, etc. to ensure compliance with specifications.
• Perform finished product testing to ensure compliance with specifications.
• Accurately record test results on the proper forms and computer systems.
• Perform assigned quality audits – first piece checks (FPC), first article inspections (FAI), In-Process Audits (IPC), etc.
• Assist in monitoring shelf lives and act to disposition expired product.
• Control nonconforming material in SAP, Manhattan, and the physical tagging system.
• Report nonconforming material to management and shift supervision.
• Properly label and store retain samples.
• Submit daily summary reports to plant leadership (managers, supervisors, process engineers, other quality group members, etc.).
• Follow good housekeeping and EHS policies by properly disposing of trash and hazardous waste.
• Complete assigned EHS training modules in LMS system.
• Recommend changes to existing procedures and equipment to improve productivity and accuracy.
• Evaluate samples submitted in association with PSRs/complaints per management instructions.
• Update reports for effective and efficient trending.
• Assist with testing process improvements and new product development at the plant level.
• Assist and support specification updates and improvements (raw material, work in process, and finished product).
• Support R&D by testing and quarantining trial materials.
• Assist with corrective action implementations.
• Other duties as assigned by the Quality Manager.

Job Requirements

High School diploma/GED or equivalent experience.

• Basic math capabilities.
• Ability to read gauges, meters, measurement scales, etc. (English and metric).
• Working knowledge of SAP, Manhattan (Avon), and Microsoft Office.
• Excellent communication skills.
• Excellent attendance record.
• Able to work independently, self‑motivated, and be a team player.
• Organized and detail oriented.

Physical Demands

The physical demands to successfully perform the essential functions of this position include:

• Ability to work on a laptop or PC workstation for extended periods of time.
• Occasional sitting, walking, and talking on the phone.
• Continuous standing for long periods of time.
• Occasional positioning and lifting of weights from 25–50 pounds.

Work Environment

This position includes a fast‑paced work environment with consistent pressure to complete duties as outlined. The position requires the ability to manage multiple projects, recognize and communicate pertinent details, and provide support to multiple internal departments. Many duties are time‑sensitive and have strict deadlines for completion.

Our manufacturing facilities are built with a strong commitment to safety, efficiency, and a collaborative work environment. We operate with a focus on being “Safe to the Core,” aligning to the highest safety standards for all employees to ensure they can perform hands‑on tasks with confidence, especially when handling materials and operating machinery and equipment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Short Term and Long Term Disability insurance
• Paid time off and company paid holidays

Shurtape Technologies, LLC is proud to be an Equal Opportunity and Affidative Action employer. Shurtape Technologies, LLC does not discriminate based on race, religion, color, national origin, gender (including identity & expression), medical condition, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business requirement.