In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.
Additional Responsibilities include:
- HACCP Plan development, monitoring and data verification for all products and processes
- Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
- Interaction with regulatory and external auditors (Georgia Department of Agriculture, GDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
- Interaction with plant management which includes assisting departments in researching quality-related issues
- Act as QA department point of contact in the absence of the QA manager
- Monitor and verify QA department responsibilities
- Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
- Perform tasks in the work area (when necessary) which include:
- Being an on the work floor participant with production associates (when necessary)
- Cover for unplanned absences
- Schedule associate labor needs
- Promote and enforce associate quality and food safety standards
- Verify the maintenance of equipment, preventive maintenance and work orders
- Understand production and ability to execute department requirements
- Maintain Good Manufacturing Practices within the facility
- Be a role model for plant associates
- Track customer complaints, investigation and correspondence
- Lead and drive improvement of plant operations through continuous improvement projects
- Study and analyze KPI’s and data and apply to departmental improvement
- Plan and respond to out of the ordinary events
- Other duties as assigned
Minimum Requirements:
- High school diploma or its equivalent
- Must be at least 18 years old
- Ability to lift in excess of 50 pounds, extended walking/standing (up to 14 hours a day), bending, squatting, and climbing ladders
- Knowledge of Good Manufacturing Practices (GMPs)
- Knowledge of Safety Data Sheets (SDS), Lock-Out/Tag-Out (LOTO), Personal Protective Equipment (PPE)
- Working knowledge of Microsoft Office (Word, Excel, and Outlook)
- Ability to demonstrate safe working habits
- Ability to learn and perform all positions
- Ability to work in a fast-paced environment
- Understanding of highly complex industrial/manufacturing equipment
- Ability to work well with others and be a team player
- Ability to work any shift, nights, weekends, holidays, and extended hours
- Willingness to assist other team members in other areas
- Ability to perform steady and productive work for an extended period of time
- Ability to work efficiently with little or no supervision
- Possess basic math skills
- Excellent written and verbal communication skills
- Obvious enthusiasm, initiative, and pride in work
- A commitment to Publix and our mission.
Preferred Qualifications:
- Some college coursework in Business, Engineering, and/or Food Science
- Knowledge of laboratory (chemical and microbiological) and ability to be a resource to all departments
- Knowledge of food safety and regulatory compliance and ability to provide assistance to all departments
- Knowledge of HACCP and SSOP Programs and ability to train all associates in this area
- Department experience related to the position
- Knowledge of general Publix and Manufacturing policies and procedures.