Quality Assurance Supervisor: Process & Improvement Lead

J.B. Poindexter & Co.; Reading (Berks County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) match

Parental Leave

Tuition Reimbursement

Paid Time Off

Holidays & Leave

Discount Program

Paid Training

Job summary

Reading Truck is seeking a Quality Supervisor to oversee daily quality assurance activities, enforce testing and inspection standards, and drive continuous improvement across departments.

The role emphasizes managing corrective actions, leading quality audits, and developing robust QC processes with DOE, PFMEA, and SPC tools while maintaining high workplace cleanliness and safety. ISO 9001:2015 experience is preferred.

Qualifications

• Three (3) years’ experience as a Quality Supervisor, or related technical position required
• ISO 9001:2015, and Quality Management Systems (QMS) experience preferred
• Lean/5S/6 Sigma Certifications a plus
• ASQ or Other Quality Certifications Preferred

Responsibilities

• Maintain corrective/preventive action program with status tracking and metrics
• Audit and verify effectiveness of corrective actions
• Develop, monitor, and evaluate quality PDCA cycles as directed
• Report activities to management and support continuous improvement
• Collect and analyze quality data, metrics, and KPIs
• Provide monthly reports on problem areas to management
• Develop Surveillance Plans and internal process audits
• Train quality team on auditing processes and techniques
• Collaborate with engineering and operations to improve products using DOE, PFMEA, SPC
• Develop quality documents to support a Quality Management System (QMS)

Skills

Quality Systems

Project management

Statistical sampling

Communication skills

Technical writing

SPC

Leadership

Multi-tasking

Lean/6 Sigma

Tools

Microsoft Office

DOE

PFMEA

Job description

Reading Truck is seeking a Quality Supervisor to oversee daily quality assurance activities, enforce testing and inspection standards, and drive continuous improvement across departments.

The role emphasizes managing corrective actions, leading quality audits, and developing robust QC processes with DOE, PFMEA, and SPC tools while maintaining high workplace cleanliness and safety. ISO 9001:2015 experience is preferred.