Quality Assurance Supervisor I (Thursday - Saturday, Rotate Wednesday 5:15am - 5:30pm) | Caldwell, ID

C.H. Guenther & Son, Inc.; Boise (ID); On-site; USD 60,000 - 96,000; Full time

Benefits offered by this job

Health and disability insurance

Retirement savings options

Educational assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

C.H. Guenther & Son, Inc. seeks a Quality Assurance professional to lead QA initiatives, perform audits, and ensure product safety and regulatory compliance across production and packaging. You will act as a liaison among quality, operations, and corporate management to sustain key quality programs.

The role emphasizes testing, audits, corrective actions, staff training, and continuous improvement in a fast-paced food manufacturing environment.

Qualifications

• Bachelor’s degree in Food Science, Biology, Chemistry, or related field preferred.
• Minimum 5 years in quality assurance/quality control in food manufacturing.
• At least 1 year in a supervisory role preferred.
• Experience with quality management systems and tools.

Responsibilities

• Ensure quality of products and services by testing products and auditing lines.
• Supervise quality assurance team to ensure compliance with standards.
• Develop and maintain quality control procedures and protocols.
• Conduct inspections and audits of production processes, equipment, and facilities.
• Monitor production data to identify trends and areas for improvement.
• Investigate customer complaints and implement corrective actions.
• Train and mentor QA staff on procedures and regulatory requirements.
• Collaborate with production, engineering and other departments on quality improvements.
• Maintain documentation including inspection reports and corrective actions.
• Ensure compliance with HACCP, GMP, and SQF.

Skills

Leadership

Regulatory understanding

Analytical thinking

Communication

Bilingual (nice to have)

Education

Bachelor's degree in Food Science/ Biology/ Chemistry

High School Diploma or GED

Tools

Microsoft Office

Quality Management Systems (QMS)

Job description

This position is to ensures the quality of product and services provided by the company. Main responsibilities are working with the QA Manager and the quality staff on key programs such as third party audits, regulatory audits, customer audits, departmental goals and objectives (KPI’s), keeps current with quality assurance projects and key performance indicators, ensures continuity of key programs, and acts as a liaison between quality, operations and corporate management in the absence of the Quality Manager.

Duties and Responsibilities

Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action.

Supervise and coordinate the activities of the quality assurance team to ensure compliance with company and regulatory standards.

Develop, implement, and maintain quality control procedures and protocols to ensure product integrity and safety.

Conduct regular inspections and audits of production processes, equipment, and facilities to identify and address any quality or safety concerns.

Monitor and analyze production data to identify trends and areas for improvement in quality and efficiency.

Investigate customer complaints and internal quality issues and implement corrective and preventive actions as needed.

Train and mentor quality assurance staff on quality control procedures, best practices, and regulatory requirements.

Collaborate with production, engineering, and other departments to implement quality improvement initiatives and resolve quality-related issues.

Maintain accurate documentation and records related to quality control activities, including inspection reports, test results, and corrective actions.

Ensure compliance with all relevant food safety regulations and standards, including HACCP, GMP, and SQF.

Kept current with key quality assurance programs and department operation by working closely with the Quality manager.

Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, the corporate specification system, maintaining hold logs, completing weekly and monthly reports as assigned by the QA Manager May participate in the execution of the company’s sanitation program. Flexibility to work non-standard hours as needed, including evenings, weekends, and holidays. Performs all other duties as assigned.

Minimum Job Requirements

• High school diploma or GED, required.
• Bachelor’s degree in Food Science, Biology, Chemistry, or a related field, preferred.
• Minimum of 5 years of experience in quality assurance or quality control in the food manufacturing industry.
• At least 1 year in a supervisory role, preferred.
• Experience with quality management systems and tools.

Knowledge, Skills, and Abilities

• Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint, OneNote), and other related applications or software.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Detail-oriented with strong analytical and problem-solving abilities.
• Strong knowledge of food safety regulations and standards, including HACCP, GMP, and SQF.
• Bilingual is a plus.

Supervisory Responsibilities

• Work requires supervising and monitoring performance for a regular group of employees or a work unit, including providing input on hiring / disciplinary and work objectives / effectiveness, and realigning work as needed.

Working Conditions and Physical Effort

• Work involves daily exposure to unusual elements such as dirt, dust, fumes, darkness and/or noise.
• Seasonal exposure to weather elements includes, but is not limited to, extreme temperatures, wetness, and humidity.
• Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.
• Position requires the ability to sitting frequently at a desk, walking around the office and plant; carrying packages up to 50 pounds; utilizing fine dexterity; reaching and kneeling on a daily basis.

Expectations

Will demonstrate, promote, and exemplify the Company’s Core Values.

Compensation and Benefits

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is: $60,000.00 - $96,000.00 USD Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.

C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds. We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer C.H. Guenther is a growing, privately owned corporation that has delivered high quality products, traditional flavors and our just “baked from scratch” taste since 1851. We are a leading supplier of baked and frozen food products; appetizers, snacks and soups; gravies, sauces and seasonings; biscuits and more for foodservice and consumer markets in North America and Europe. Our well-loved retail brands such as Pioneer, White Wings, Sun-Bird and Cuisine Adventures have been included at family meals for generations. With a relentless pursuit of excellence, we develop innovative food solutions and create sustainable value for our people, our customers, and our communities.

We accomplish this by deploying best in class capabilities and being an employer of choice. We strive for high-performance, with a positive attitude in all that we do. We are results driven, communicate openly and honestly, value diversity and foster long-term relationships. Our leaders are committed to nurturing our diverse talent, their ideas, and unique perspectives. We strive to harness the full potential of our most important resource – our people. Our heritage is driven by our commitment to the core values of integrity/respect, empowerment, accountability, collaboration, and agility. Our vision is to nourish society as a transformational leader in the future of food. Join us in our purpose to create memorable moments through the power of food!