Quality Assurance Supervisor - 2nd shift

Richelieu Foods Inc.; Wheeling (IL); On-site; USD 77,000 - 92,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Paid time off

Job summary

Richelieu Foods, Inc. seeks a Supervisor, Quality Assurance to lead quality technicians and ensure compliance with our QMS and regulatory requirements. This on-site role partners with plant operations to maintain product safety and quality.

The position oversees training, audits, non-conformances, and performance metrics, with a focus on food safety, process improvement, and cross-functional collaboration across the plant.

Qualifications

• High School Diploma or equivalent with a strong understanding of food science and mathematics.
• HACCP/PCQI certified.
• Knowledge of SQF, MOSA, RSPO, ISO and regulatory requirements FDA, USDA, CFIA etc.
• Minimum 2 years of experience in quality in a food manufacturing environment.
• Proficient with Microsoft Office suite (Outlook, Excel, Word, PowerPoint).
• Minimum 2 years in a supervisory/manager role.
• Experience tracking performance metrics and reporting.

Responsibilities

• Define the work schedule for quality technicians and leads to ensure safe, effective tasks.
• Hire, onboard and manage performance of quality staff.
• Ensure proper implementation of quality, food safety, and safety actions per QMS procedures.
• Develop/update work instructions for quality activities.
• Lead investigations of non-conformances and escalation.
• Track and report quality performance metrics.
• Place product on hold and approve disposition decisions based on risk.
• Lead audits and internal inspections and train team.
• Back-up for the quality manager in various plant meetings.

Skills

HACCP/PCQI certified

SQF knowledge

MOSA knowledge

RSPO knowledge

ISO knowledge

FDA/USDA regulations knowledge

Microsoft Office

Quality metrics tracking

Cross-functional collaboration

Strong communication

Analytical skills

Education

High School Diploma

Tools

None

Job description

Job Details: Job Location: WL - WHEELING, IL, Position Type: Full Time, Education Level: High School, Salary Range: $77000.00 - $92000.00Salary, Job Shift: 2nd Shift, Company Information

At Richelieu Foods, we are dedicated to a culture of belonging for everyone. Driven by our values of ownership, respect, and growth, we put people, safety, and quality above all else -- delicious pizza, outstanding service, and solid customer relationships are what happens as a result.

Richelieu Foods, Inc. is a leading national private label and contract packing food manufacturer focused on frozen pizza. We have two manufacturing facilities located in IL and WI. We provide products to many national retailers, wholesalers, distributors, club and mass stores, as well as industrial accounts including other food manufacturers.

Job Summary

The Supervisor, Quality Assurance role is responsible primarily for supervision of the quality technicians and leads, and management of their activities to ensure compliance to the requirements of Richelieu Foods, Inc. (RFI) Quality Management System (QMS), locally applicable regulations and RFI management system. Additionally, this role requires working collaboratively and cross functionally with RFI local & corporate functions in support of plant operations.

Essential Duties and Responsibilities

• Define the work schedule for quality technicians &lead to ensure safe, effective &efficient implementation of all required tasks in the plant.
• Hire, On-board and actively manage performance of quality technicians
• Ensure proper implementation of quality, food safety, employee safety and compliance related actions as defined in local work instructions or corporate QMS procedures (including laboratory testing)
• Develop or update work instructions related to the activities of the quality team- review and maintain current versions in the plant QMS.
• Develop, and update training on work instructions.
• Investigate, Troubleshoot and/or escalation non-conformances based on criticality
• Track and record quality performance metrics and create reports as required.
• Place product on hold, recommend and approve disposition decisions (based on risk assessment).
• Lead/execute specific and critical verification and validation activities (e.g. involving corrective & preventive action plans, equipment validation, calibration.
• Lead/train and/or participate in internal audits, inspections and traceability exercises
• Assist as needed in the investigation of non-conformances/complaints.
• Serve as a back-up (ad hoc) for the quality manager in the food safety team, plant operations meetings, plant audits (by customers, regulators etc.), and other responsibilities

Required Qualifications

• High School Diploma or equivalent with a strong understanding/ focus on food science, and mathematics.
• HACCP/PCQI certified
• Knowledge of relevant industry standards such as SQF, MOSA, RSPO, ISO and regulatory requirements FDA, USDA, CFIA etc.
• Minimum 2 years of experience working in quality related function in a food manufacturing environment
• Proficient with Microsoft Office suite of applications (outlook, excel, word, PowerPoint)
• Minimum 2 years of experience working in a supervisory/manager level role.
• Experience tracking performance metrics, and creating and communicating reports
• Experience in working cross-functionally (experience in other functional roles (operations, CI, sanitation etc. is preferred)
• Strong communication (written and verbal) and analytical skills and service-based work ethic.
• Highly adaptable and collaborative

Working Conditions

• On-Site: This role requires 100% onsite attendance to perform the essential functions of the role
• Able to access work areas and work where potentially exposed to dark, wet, warm, or cold environments with moving mechanical parts, background sounds, and flow of materials that carry some risk of vibrations, electrical shock and chemical exposure.
• Able to sit; climb or balance; and stoop, kneel, crouch, or crawl in order to conduct work tasks.
• Able to safely and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
• Able to travel on rare occasion to other plants or training/education opportunities & forums.

Pay and Benefits

The following information is provided in accordance with applicable state and local laws. Compensation is based on experience, geographic locations, and other legally permitted factors. The expected compensation range for this role is $77,000 and $92,000.

Benefits for this role include medical, dental, and vision insurance; pre-tax spending accounts; 401K with company match; paid time off; short-term and long-term disability; and life insurance.

Disclosures

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with the job. It is intended only to be a general description of the essential functions common to positions of this type.

Richelieu Foods, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.